Surgery Financial Collections

Surgery Financial Collections Representative (ASC Focus)

Pay: $17.00$19.00/hour

Schedule: MondayFriday, 8:00 AM5:00 PM

Job Type: Temp-to-Perm

Location: Tulsa, OK

Surgery Financial Collections Representative Must-Have Requirements

• Prior experience in medical collections or insurance follow-up
• Strong understanding of healthcare billing and revenue cycle workflows
• Experience working with billing systems and Microsoft Office
• Ability to manage multiple accounts, priorities, and deadlines
• Strong communication and negotiation skills
• Ability to work independently in a fast-paced environment

Surgery Financial Collections Representative Position Summary

The Surgery Financial Collections Representative supports an ambulatory surgery center (ASC) by managing patient accounts, insurance follow-up, and collections activities. This role ensures accurate reimbursement, resolves billing discrepancies, and maintains strong revenue flow through effective payer and patient communication. The ideal candidate is detail-oriented, organized, and experienced in healthcare financial operations.

Surgery Financial Collections Representative Essential Duties & Responsibilities

• Manage patient self-pay balances and outstanding account collections
• Perform insurance follow-up on ASC claims, including denials and underpayments
• Investigate and resolve billing discrepancies and payment delays
• Contact patients regarding balances via phone, email, and mail
• Establish and negotiate payment plans within established guidelines
• Identify delinquent accounts and escalate as needed
• Document all collection activity and account updates accurately
• Respond to patient billing questions and explain account details clearly
• Collaborate with billing and revenue cycle teams to improve collections performance

 

Surgery Financial Collections Representative Additional Qualifications

• Experience in ambulatory surgery center (ASC) billing preferred
• Familiarity with insurance claims processing, denials, and appeals
• Strong problem-solving and analytical skills
• High attention to detail and accuracy
• Ability to handle high-volume workload while staying organized

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* Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

* Record information about financial status of customers and status of collection efforts.

* Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

* Locate and monitor overdue accounts, using computers and a variety of automated systems.

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