Field Coordinator

Installation Coordinator

Support the branches in scheduling installations. They play an integral role by being the customer's main point of contact for confirming dates and times whilst maintaining communications with the branch to ensure a smooth customer experience.

Responsibilities

• Schedule and coordinate installation with customers, installers, and sales representatives.
• Maintain work in progress report daily
• Maintain and distribute schedules for installers.
• Prepare reports, filing, and typing as directed.
• Occasionally send work order packets to the Work Order Coordinators
• Maintain installers on the schedule board ensuring all installers, notes and allocations are accurate
• Answer customer questions and concerns.
• All other miscellaneous responsibilities and other duties as assigned.

Qualifications

• 1-2 years business experience required.
• 3-5 years preferred.
• High school diploma or equivalent required.
• Excellent internal and external professional communication skills
• Excellent interpersonal skills required.
• Ability to multi-task and/or work with frequent interruptions.
• Intermediate Word and Excel skills required
• Strong organizational skills
• Goal orientated
• Detail oriented, self-starter and able to work with minimal supervision.
• Typing 40wpm required.
• Valid driver's license and a clean driving record required.

Physical Requirements and Working Conditions

• Frequent standing, walking, talking, listening, working at a computer and travel.
• Occasional sitting, climbing or balancing, stooping, crouching, kneeling and crawling.
• Occasional lifting/moving up to 15 pounds.
• Motor vehicle driving vision and computer usage vision required.
• Close, distance, color, depth perception and focusing vision required.
• Noise level is usually moderate.

Training is conducted remotely, with no in?office days required. After training, the position remains fully remote and does not require on?site attendance.

Join the Bay Alarm Family!

Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years ! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.

All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.

We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.

Highlights Include:

• Guaranteed 40-Hour Workweek with Overtime Opportunities
• Paid Training and a Clearly Defined Career Path (Level System)
• Alarm System Purchase Plan and Employee Discounts
• Benefits; medical, dental, vision, life insurance, long term disability
• Vacation, Sick Time, Holidays, Bay Alarm Days
• 401(k) with a company match
• Employee Referral Bonus Program
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Education Reimbursement
• Family Scholarship Programs
• Employee Resource Groups
• Community Service Programs