Community Manager

Job Description

Job Description

A Pittsburgh based property management company is seeking an experienced Community Manager to oversee day-to-day operations and a major capital improvement project for a historic, luxury residential property in the East End. This role collaborates closely with an engaged Board, long-serving staff, and external development partners to ensure operational excellence and high-quality service.

Key Responsibilities

Operations & Resident Relations

• Serve as primary liaison between residents, the Board, staff, and management.
• Manage resident communications (newsletters, notices, website) and address inquiries/concerns promptly.
• Maintain comprehensive hardcopy and digital files for all residences and corporate records.
• Enforce community rules and resident construction guidelines; take immediate action in emergencies.

Staff & Board Governance

• Supervise, schedule, and support on-site staff to ensure seamless service.
• Support the Board of Directors with monthly reporting, tracking, and governance needs.

Financial & Project Oversight

• Assist with financial tracking, delinquency management, and updating monthly expense forecasts.
• Oversee key/access management and coordinate large-scale capital investment projects.

Compliance & Vendor Coordination

• Collaborate with legal, financial, insurance, and government partners to ensure regulatory compliance.
• Assist residents with unit sales documentation in coordination with legal counsel.

Desired Qualifications

• Experience: 5+ years in property or hospitality management (co-op, condo, or luxury property experience preferred).
• Leadership: Proven track record managing staff and working effectively with executive boards.
• Capital Projects: Experience coordinating large-scale renovations and executing project plans.
• Communication: Exceptional written, verbal, and interpersonal skills.

Compensation & Details

• Benefits: Comprehensive health (medical, dental, vision), PTO, and a stable Monday–Friday schedule.
• Location: On-site / In-person (Pittsburgh, PA).