Help Desk Specialist
O2 Technologies,Inc
User Account Provisioning & Permissions Management Customer Service & Communication User Acceptance Testing (UAT) Data Quality & De-duplication Process Documentation & Improvement Agile Methodology Familiarity QA Process Understanding Key Responsibilities & Skills Tier 1 Technical Support Salesforce Administration User Account Provisioning & Permissions Management Customer Service & Communication Incident Management & Escalation Ad Hoc Reporting & Dashboard Creation Training Materials Development Data Quality & De-duplication Process Documentation & Improvement Agile Methodology Familiarity QA Process Understanding Technical Skills Salesforce (Admin) / Lightning Microsoft Office 365 / Teams / SharePoint Online / OneDrive Jira / Copado Backup & Archive utilities Email / Phone Support Platforms Salesforce Reporting Tools Education High School Diploma in Information Technology, Computer Science, Management Information Systems, Business Administration Industry Experience Government / Public Sector Licensing & Permitting Systems Salesforce Implementations IT Support Services
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- J-18808-Ljbffr O2 Technologies,Inc
Vacancy posted 3 days ago
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