Sales Assistant - Japanese

▶︎ Job Details:
• Job Title: Sales Assistant 
• Client: Japanese Automotive 
• Working Location: Farmington Hills, MI
• Working style: Hybrid
• Employment Type: Permanent/Full-time
• Language: English/Japanese

▶︎ What will you do:
・Provide sales support for Account Managers, including order processing, customer communication, and account administration.
・Coordinate prototype and new model orders from request through delivery, working closely with customers, manufacturing plants, and the Japan headquarters.
・Manage prototype/sample orders, inventory, shipping documentation, invoicing, and payment tracking.
・Prepare and submit product development documentation, including PPAP and other customer-required documents.
・Maintain and administer ERP/EDI systems, including new inquiry registration and order control.
・Monitor production schedules, delivery timelines, and inventory levels to ensure on-time customer delivery.
・Prepare reports and presentations using ERP, Excel, and PowerPoint for management and customer requirements.
・Support customer onboarding, quotations, translations, document preparation, and meeting coordination.
・Communicate customer requirements, pricing targets, specifications, quality issues, and production updates　across internal teams and the Japan headquarters.
・Create meeting minutes, activity reports, production capacity reports, CSR/sustainability reports, and other　customer-requested documentation.
・Support continuous process improvements and perform additional administrative and sales support projects as assigned.

▶︎ Required Qualifications & Skills:
・Associate's degree or equivalent experience preferred, with 2+ years of sales support, customer service, or related experience.
・Native or business-level Japanese and strong English communication skills (spoken and written).
・Experience coordinating orders, logistics, inventory, and customer documentation in a manufacturing or automotive environment is preferred.
・Proficiency with ERP/EDI systems and Microsoft Office (especially Excel and PowerPoint).
・Strong analytical, organizational, and problem-solving skills with excellent attention to detail.
・Ability to manage multiple priorities, meet deadlines, and coordinate with cross-functional teams.
・Strong interpersonal, negotiation, presentation, and technical communication skills.
・Self-motivated, proactive, and committed to continuous learning and process improvement.