Lead Sales (Key Holder), Full Time, Palo Alto - Pottery Barn

About the Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Sales (Key Holder) role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand. Responsibilities Create engaging experiences for customers by sharing expertise on enhancing their home. Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures. Provide supervision to ensure store is meeting financial goals and associates are providing World‑Class service to our guests. Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage‑on‑duty shifts. Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority. Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy. Criteria Effective communication, organization and leadership skills. Proven ability to motivate and influence others through personal actions and examples. 1–3 years retail sales experience with shift supervision experience preferred. 1–2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required). Physical Requirements Must be able to be mobile on the sales floor for extended periods of time. Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques. Full time associates are expected to have open availability to meet the needs of the business. Part‑Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week. For an associate to be scheduled 20 hours or more weekly, greater availability that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days. Benefits Just for You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be: $22.00–$25.00 per hour. Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous discount on all Williams‑Sonoma, Inc. brands. A 401(k) plan and other investment opportunities. A wellness program that supports your physical, financial and emotional health. Paid vacations and holidays (full‑time). Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time). Cross‑brand and cross‑functional career opportunities. Online learning opportunities through brand specific resources and WSI University. WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance. San Francisco Locations Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. Williams‑Sonoma, Inc. is an Equal Opportunity Employer. #J-18808-Ljbffr Williams-Sonoma, Inc.