Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Health stipend
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2021 and has grown into a strong team of five professionals who share a passion for helping others and building lasting relationships. Before opening the agency, I spent two and a half years working for another State Farm agent, gaining firsthand experience in how to run a successful office. My background also includes several years in life insurance sales and advising, as well as a career in high school education where I helped students strengthen their reading and writing skills — an experience that taught me the value of patience, communication, and leadership.

We’re actively involved in our community, participating in local events throughout the year. I currently serve as Vice President of our city’s Main Street Committee, and our team regularly supports local initiatives such as clothing drives during the winter and sponsoring families at Christmas. Giving back is a core part of who we are.

We offer great benefits including a health stipend and license reimbursement, along with a supportive, growth-focused environment. Our office culture is centered around teamwork, learning, and positivity. We celebrate wins, learn from challenges, and focus on continuous improvement.

We’re looking for personable, motivated individuals who aren’t afraid to make mistakes, grow, and become an essential part of our winning team.

ROLE DESCRIPTION:
Brian Brashear - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.