Escrow Assistant - Frisco, TX

Escrow Assistant

As an Escrow Assistant, you will play a pivotal role in supporting the Escrow Officer to ensure smooth and efficient transactions. This position is for our Frisco office in Frisco, Texas.

Duties

• Administrative Support: Assist Escrow Officer in preparing and organizing escrow files, receipt contracts/earnest money, open orders, order home warranties, order HOA documents, etc.
• Clearing of Title: Ability to read a title commitment, assist with any curative required to clear Schedule C including ordering payoffs, callings applicable parties, ordering and coordinating releases.
• Preparing CD/HUD: Ability to prepare preliminary CD/HUD and balance with lender.
• Schedule Management: Coordinate scheduling of closings and/or mobile notaries.
• Closing/Funding: Prepare title closing documents, send for funding, assist with balancing files and disbursement of funds including preparing outgoing wires and checks, record applicable documents, ability to package lender packages and other post-closing responsibilities.
• Customer Service: Be a primary point of contact for clients and real estate agents via email and phone, handling a significant portion of communications with professionalism and courtesy.

Education

High School diploma or equivalent.

Experience

• Minimum 2 years' experience as an Escrow Assistant.
• SoftPro and SmartView experience.
• Warm, upbeat personality; we're a busy office and a positive attitude is what helps us all during stressful times.
• Exceptional customer service and interpersonal communications (both written and oral). You believe in customer service and respond rapidly to all customer questions and requests.
• Detail-oriented & quality-focused with proven time management, prioritizing, and problem-solving skills.
• Proven ability for accuracy while working quickly and reliably meeting deadlines.
• Can stay calm under pressure and while multi-tasking, and working at a fast pace required on a high-volume team.
• Ability to work independently and be self-motivated, following processes with minimal supervision; we're looking for those rock stars that pride themselves in being able to get things done right and on time.

Additional Information

• Career growth opportunities
• Training and Development
• Medical/Dental/Vision
• Paid Holidays and Vacation