Alumni Affairs Associate

Position Summary Yeshiva University's Institutional Advancement department seeks an Alumni Affairs Associate to play a key role in the cultivation of alumni. The ideal candidate is passionate about social media engagement and has a finger on the pulse of the latest trends and outreach techniques. This position will manage social media and website content, handle general departmental inquiries, oversee departmental inventory, manage alumni data, and do other tasks to support the department as assigned. This position will report to the Director of Alumni Engagement and requires a combination of strong computer skills, extreme attention to detail, creativity, strong writing skills, and the ability to think outside the box while also being a team player who can carry out tasks in a timely and precise manner. Position Responsibilities Social media engagement: create content for the YU Alumni social media platforms, explore and execute on new strategies for alumni engagement, responsible for social media posts and engagement, including collaboration with other departments Manage other communication content, including email communication, Class Notes, alumni website, and monthly e-newsletters. Manage, collect, and update information for the newsletter and assist in developing content that supports our alumni engagement priorities Front-facing Alumni Relations: manage the Alumni Affairs phone line and email address, providing information and support to alumni and directing them to further resources; manage the Alumni ID process and liaise with the Security Office Manage YU swag inventory, including exploring new methods for inventory distribution Provide support where needed for planning and executing meaningful alumni engagement experiences, including substantive programs, professional networking events, and reunions, among others Data Integrity and management: working in collaboration with the Operations team to manage alumni data, provide updates, pull reports and lists, and merge accounts Experience & Education Background Bachelor's Degree Experience using and managing social media platforms Experience creating social media content Experience and proficiency with Excel Skills & Competencies Understanding of current and emerging social media trends: Facebook, Instagram, LinkedIn, X, TikTok Ability to create content for these and other social media platforms Ability to grow social media engagement Strong writing skills, including the ability to write engaging content that is grammatically correct Excellent customer service skills Creativity Positive mental attitude Willingness to try new things Patience Strong communication and interpersonal skills Ability to exercise good judgement and remain calm under pressure Strong attention to detail Salary Range $31.87 - $32.97 per hour Equal Employment Opportunity Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr Yeshiva University