Key Account Manager - DuPont Water Solutions

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10/09/2026

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What You'll Do

Manage and Grow Customer Relationships

Serve as the primary commercial contact for assigned OEM accounts.

Build relationships across purchasing, engineering, operations and leadership.

Develop account plans that support retention, growth and profitability.

Spot opportunities to expand product use and project participation.

Add select new accounts based on territory priorities.

Support Customers Day to Day

Prepare quotes and commercial proposals.

Manage pricing discussions and negotiate terms within guidelines.

Bring in technical experts for product selection, system design and troubleshooting.

Work with customer service and supply chain to keep orders on time and resolve issues.

Forecast and Track the Market

Deliver accurate monthly forecasts for your accounts.

Monitor market conditions, pricing trends and competitor activity.

Flag risks and changes in customer buying patterns.

Keep account activity current in CRM.

Travel

Visit each account in person at least once a year (about 8-10 trips).

Attend 2-3 industry conferences and one annual sales meeting.

Travel typically runs 20-25%, up to 30% when needed.

Minimum Qualifications

Bachelor's degree in relevant fields such as business, engineering, science, or manufacturing.

Account management or commercial sales experience in water treatment or a related industrial market, such as filtration, industrial equipment or chemicals.

Experience managing and growing existing customer relationships.

Working technical knowledge of water treatment products, and the judgment to know when to bring in specialists.

Strong skills in quotes, proposals, negotiation and forecasting.

Clear communication, strong organization and a collaborative style.

Ability to travel up to 30% across the territory.

Preferred Qualifications

5+ years of experience in water treatment.

Experience selling to OEM customers.

Familiarity with reverse osmosis, membrane separation, ion exchange or related technologies.

Experience with project-based purchasing and variable demand.

Experience with CRM and forecasting tools.

How Success Is Measured

Retention and growth of OEM accounts.

Sales and profitability results.

Forecast accuracy and timeliness.

Responsive, high-quality customer support.

Strong teamwork with customer service and technical teams.

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