Care Coordinator and Discharge Planner

Job Description

Job Description

Company Description

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

This position is in support of the County of Sarasota Florida to provide care for those with special needs who are displaced in the event of a largescale disaster. This position requires the individual to be able to respond to a disaster within 24 hours of notice and to establish care with in 72 hours of notification. This is a post disaster mission and will require the individual to be onsite until conclusion of the operation.   

The Care and Discharge Planner is responsible for coordinating and managing the discharge process for our residents, ensuring a seamless transition from the shelter to their next level of care or placement.

Key Responsibilities:

• The Discharge Planner will work closely with healthcare providers, residents, and families to develop and implement comprehensive discharge plans that meet individual needs and comply with regulatory standards.  
• Arrange and coordinate post-discharge services, including home health care, outpatient therapy, and community resources. 
• Communicate discharge plans effectively to residents, families, and staff, ensuring clarity and understanding of next steps. 
• Maintain accurate and up-to-date documentation of discharge planning activities in compliance with regulatory standards and policies. 
• Ensure discharge plans meet all applicable state and federal regulations, including Medicare and Medicaid requirements. 
• Provide education and support to residents and families regarding post-discharge care options and resources. 
• Listen to patients regarding any health concerns they might have and report details to a Registered Nurse or Medical Provider (MD, PA, NP).  
• Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.   

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. 

Experience Required: 

• Minimum of 2 years of experience in discharge planning, case management, or a related role in a healthcare setting, preferably in special needs populations. 
• Strong oral and written communication skills.  
• Excellent interpersonal skills. 
• Critical thinking skills. 
• Cultural competency.  
• Integrity and honesty. 
• Experience with special needs populations (preferred, not required). 

Education Required: 

• Bachelor's degree in social work or a Human Services field included but not limited to Sociology, Special Education, Rehabilitation Counselling Psychology or 
• Graduate from an accredited nursing program for Licensed Vocational/Practical Nurse located in a State, the District of Columbia, or a U.S. territory accredited by The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). 

Required Licenses / Certifications: 

• Current, full and unrestricted licensed as LPN/LVN in the state of Florida. 
• Basic Life Support certification. 
• Current and valid driver's license. 

Required Knowledge, Skills and Abilities:  

• Understanding of “Special Needs” populations (Preferred).  
• Strong knowledge of Medicare, Medicaid, and other insurance regulations related to discharge planning. 
• Ability to navigate in an electronic work environment including electronic health records, web-based training and communications.  
• Knowledge of, and moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.  
• Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII). 
• Demonstrate strong organization and time management skills. 
• Demonstrate strong oral and written communication skills. 
• Cultural competency and interpersonal skills. 

Duty Hours / ON-Call Requirements: 

• This an upon notification position.  
• Shifts will be 12 hours a day until complete. 

Physical Demands: 

• Physically capable of performing duties and responsibilities as listed above. 
• Ability to work in an austere environment; exposure to heat and extreme weather conditions. 
• Frequent use of common office technology such as the computer, telephone etc.  
• Ability to lift, carry and move up to 30 lbs.  
• Ability to drive a vehicle on behalf of the company. 

Travel / Rotation Requirements: 

• Travel to Sarasota upon notification.  

Privacy Disclaimer: Policy Link

By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.

Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.

Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.