Fashion Brand Shipping & E-Commerce Associate

Job Description

Job Description

We are seeking a Fashion Brand Shipping & E-Commerce Associate to become an integral part of our team. This position supports our day-to-day e-commerce operations, including incoming and outgoing shipments, returns, inventory, and customer service.

The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced fashion environment . Excellent English communication skills, both written and verbal, are essential.

Responsibilities

• Process, pack, and ship daily e-commerce orders accurately and efficiently.
• Receive, unpack, inspect, and record incoming merchandise and customer returns.
• Process orders and assist with inventory management through Shopify.
• Maintain accurate shipping, return, and inventory records.
• Assist customers with shipping, order, return, and exchange inquiries via email and phone.
• Communicate professionally with customers using polished grammar and strong written English.
• Coordinate incoming and outgoing shipments with the e-commerce team.
• Help maintain an organized and efficient shipping and stock area.
• Perform additional e-commerce and administrative duties as assigned.

Qualifications

• Extremely detail-oriented, organized, and accurate.
• Strong computer skills and comfortable learning new software quickly.
• Experience in fashion, apparel, luxury retail, or a similar product-driven environment strongly preferred.
• E-commerce experience required; Shopify experience strongly preferred.
• Experience processing online orders, returns, exchanges, and customer inquiries.
• Experience with shipping, inventory management, SKUs, styles, sizes, and colors.
• Ability to pick, verify, pack, and ship orders with a high level of accuracy.
• Comfortable communicating with customers by email and phone.
• Ability to identify and resolve inventory discrepancies.
• Ability to multitask and work efficiently in a fast-paced, hands-on environment.
• 2–5 years of relevant experience preferred.

We are looking for someone who is reliable, proactive, organized, and comfortable balancing hands-on shipping responsibilities with customer service and e-commerce operations.

I’d recommend “Fashion Brand Shipping & E-Commerce Associate” rather than simply “Shipping Associate,” since the position clearly includes Shopify, customer service, returns, and broader e-commerce responsibilities.

\nCompany Description

High-end fashion brand serving a selective online clientele.

Founded in 1996 by French designer Daniele Chemla, Avenue Montaigne combines Parisian atelier techniques with New York craftsmanship to create luxury stretch bottoms and dresses, recognized worldwide for impeccable tailoring and premium fabrics.

Company Description

High-end fashion brand serving a selective online clientele.\r\n\r\nFounded in 1996 by French designer Daniele Chemla, Avenue Montaigne combines Parisian atelier techniques with New York craftsmanship to create luxury stretch bottoms and dresses, recognized worldwide for impeccable tailoring and premium fabrics.