Sales Administrative Assistant

Job Description Job Description Inside Sales Administrative Assistant $25/hr Hudson, NH First Shift – 8am – 5pm Room for growth MUST have SalesForce Experience What’s in it for you? Help keep projects organized, customers supported, and the team running smoothly. Every day’s different, and your detailed skills make all the difference. Why choose us? Check out our reviews on Google and see for yourself why people LOVE working with Express! Administrative & Customer Support • Prepare and send proposals for customers and project bids in a timely manner. • Track and record lost projects, canceled items, and customer changes. • Answer and route customer calls for the Precast Division (Manholes, Box Culverts, T-Walls, Box Structures, and Special Products), offering technical assistance when needed. • Communicate updates, requests, and sales information to outside representatives. • Manage “walk-in” orders and resolve customer issues, ensuring all notes and updates are entered into Visual or Titan systems. • Provide backup coverage for the receptionist during lunches or absences. • Prepare letters, labels, envelopes, and other business correspondence as required. • Send out literature, responses, and information to customers and engineers. • Sort and distribute incoming mail. • Assist the sales department with various administrative projects as needed. Data Entry & Order Management • Review incoming purchase orders for pricing accuracy and customer requirements such as delivery dates. • Assign job numbers and enter new jobs into Visual and/or Titan. • Update existing jobs with additional items, kits, or cost adjustments. • Verify customer credit status, send applications, and issue credits or invoices as necessary. • Prepare submittal packages and standard shop drawings for customer approval. • Create and maintain work orders from approved drawings, including Bills of Materials. • Enter “L” components into Visual from Titan takeoffs. • Update orders with new customer account ID numbers provided by accounting. • Review returned shop drawings and resubmit for approval when required. Requirements: Salesforce CRM, Outlook, Online Construction Projects Software (ConstructConnect), Visual Manufacturing (ERP) Order Entry System, Titan (Order Entry System), Microsoft Office (Excel / Word) Switchboard, Photocopier, Fax machine, Calculator, Computer, Xerox Copier (Plans) Positive attitude and good communicator is essential Accuracy and attention to detail are essential Strong Data Entry Skills Required, required Excellent written and verbal communication skills High school diploma or GED Company Description Help keep projects organized, customers supported, and the team running smoothly. Every day’s different, and your detailed skills make all the difference. Company Description Help keep projects organized, customers supported, and the team running smoothly. Every day’s different, and your detailed skills make all the difference.