Quality Assurance Manager

QA Automation ManagerAxos Bank is seeking a QA Automation Manager who serves as a strategic leader driving transformative change within the Centers of Excellence organization. This role owns the QA strategy, operating model, and delivery outcomes across manual and automated testing for integration, functional, regression, sanity, and performance validation—ensuring the highest quality standards for all software releases and adherence to internal SDLC processes. This leader accelerates adoption of AI-enabled Quality Engineering, including AI-assisted test design, automation generation, resilient and self-healing automation patterns, and modern evaluation and monitoring practices to increase delivery velocity while improving reliability, coverage, and confidence. The role partners closely with Engineering, DevOps, Product, and business stakeholders to embed quality deeply into modern CI/CD delivery practices and regulated environments.Eligible for an Annual Discretionary Cash Bonus Target: 10%Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.This role will report onsite to our HQ in San Diego, CA.Qualifications:Define and execute the QA strategy to expand the use of AI, automation and manual testing frameworks, including security/vulnerability testing and code coverage measures and improvements.Develop an executable QA roadmap with milestone deliverables, success metrics, and stakeholder alignment.Drive AI-assisted test generation, automation conversion, and resilient/self-healing automation to reduce maintenance and flakiness.Establish continuous quality evaluation, monitoring, and feedback loops, including quality gates and regression controls.Partner with Engineering and DevOps to embed quality into CI/CD pipelines and enforce release standards.Define and enforce quality standards, acceptance criteria, and release gating rules across teams.Lead end-to-end testing strategies across functional, performance, regression, web, mobile, and API layers.Oversee defect management, root-cause analysis, and preventative quality improvements.Analyze quality metrics, build actionable dashboards, and proactively address quality and delivery risks.Ensure compliance through regular quality audits and alignment with regulatory and risk management practices.Present quality insights, risks, and recommendations to senior leadership.Optimize testing processes and promote continuous improvement.Collaborate with product and business teams to incorporate customer feedback into quality outcomes.Lead, develop, and scale QA leadership and teams, building organizational capability in automation and AI-assisted Quality Engineering.Requirements:Bachelor's degree required7+ years' of experience in Quality Assurance, including experience managing teams.1+ years' of experience in financial services or related regulated industry.Strong understanding of SDLC and testing methodologies, including functional, performance, regression, automation tools, and CI/CD pipeline integration.Hands-on expertise building and maintaining test automation for web and mobile applications, APIs, and test data.Proven use of code coverage and quality analysis platforms such as SeaLights, SonarQube, or similar tools.Demonstrated success applying AI and GenAI to accelerate Quality Engineering, including AI-assisted test generation, AI-driven test data creation, and conversion of manual tests into automation.Track record of implementing resilient and self-healing automation patterns to reduce flaky tests and improve reliability.Working knowledge of LLMOps-style lifecycle practices for AI-enabled systems, including evaluation, validation, deployment gates, monitoring, and feedback loops.Experience embedding security and vulnerability testing into automated pipelines.Awareness of AI application security risks and testing approaches, including guardrails for prompt injection and sensitive data leakage.Understanding of AI risk management frameworks and governance concepts, such as NIST AI RMF, to support compliant adoption in regulated environments.Axos Employee Benefits May Include:Medical, Dental, Vision, and Life InsurancePaid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)HSA or FSA account and other voluntary benefits401(k) Retirement Saving Plan with Employer Match Program and 529 Savings PlanEmployee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed TradingAbout AxosBorn digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).Learn more about working at AxosPre-Employment Background Check and Drug Test:All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.Equal Employment Opportunity:Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.Job Functions and Work Environment:While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.E-Verify and Right to Work NoticesAxos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.