Principal External Communications Manager

Responsibilities Shape and elevate C.H. Robinson’s external narrative as the company evolves into a Lean AI-enabled technology platform Develop and execute integrated communications strategies that support business priorities, strengthen brand visibility, and engage key external audiences Partner with senior leaders, technical stakeholders, and business teams to translate complex topics into clear, compelling stories for media, customers, investors, carriers, employees, and industry audiences Create high-impact content across PR, media relations, social media, blogs, executive messaging, speeches, thought leadership, events, and enterprise communications Lead storytelling around technology, AI, agentic supply chains, global commerce, and business transformation in a way that is relevant, credible, and market-facing Build and manage media, influencer, and stakeholder relationships that generate awareness, strengthen reputation, and support commercial goals Use audience insights, analytics, and performance metrics to refine messaging, improve engagement, and inform future communication strategies Lead proactive and reactive communications, including media outreach, executive visibility opportunities, brand‑risk monitoring, and crisis response Manage complex, cross‑functional, and global communications projects with strong judgment, polish, and executive presence Bring a strategic communications lens to major business initiatives, helping leaders uncover stories, sharpen messages, and drive meaningful audience action Qualifications High school diploma or GED Minimum 6 years of communications experience and proven track record of successfully communicating to large audiences, including press, to inspire change, enhance engagement and mitigate risk Strong writing, storytelling and sharp, error‑free editing skills Ability to travel up to 10% (domestic and international) Preferred Qualifications Experience in technology communications, technology or product marketing and/or public relations, AI storytelling Bachelor’s degree from an accredited college or university Thrives in a fast‑paced, high‑volume, results‑driven environment Highly organized and detail‑oriented, with strong prioritization and time‑management skills Effective collaborator across functions, levels, and teams Trusted strategic advisor and influencer who builds strong, cross‑functional relationships Promotes teamwork and contributes to a positive, collaborative culture Stays current on industry trends and proactively drives innovation and continuous improvement Leads and influences change effectively across a large, matrixed organization Values a diverse and inclusive work environment Compensation Compensation Range $98,900.00 - $167,100.00. The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job‑related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Benefits Medical, vision, dental, life insurance and disability benefits Paid holidays, floating holidays, flexible time off, PTO, parental leave and volunteer time off Charitable giving match, 401(k) with 6% company matching, Employee Stock Purchase Plan Equal Opportunity Employer Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. #J-18808-Ljbffr C.H. Robinson Worldwide