Counter Sales Associate, UPG Store

Counter Sales Associate, UPG Store

We are seeking a friendly and customer-focused Counter Sales Associate to join our team in Forest Park, GA. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.

Responsibilities include:

• Greet customers warmly and assist them with their inquiries and purchases
• Operate the Point of Sale (POS) system to process transactions accurately and efficiently
• Maintain a clean and organized sales counter area
• Demonstrate in-depth product knowledge to help customers make informed decisions
• Handle cash, credit cards, and other payment methods with precision
• Resolve customer concerns and complaints in a professional and empathetic manner
• Restock merchandise and assist with inventory management
• Collaborate with team members to maintain a positive shopping environment
• Adhere to company policies and procedures to ensure smooth operations
• Assist in warehouse operations for shipping and receiving when needed
• Maintain regular attendance and punctuality

Required Qualifications:

• High School Diploma or equivalent
• 2+ years of retail or customer service experience

Preferred Qualifications:

• HVAC knowledge preferred
• Excellent communication skills with the ability to engage customers effectively
• Strong math skills for accurate transaction processing
• Proficiency in operating Point of Sale (POS) systems
• In-depth product knowledge or the ability to quickly learn about our product line
• Demonstrated customer service skills with a friendly and supportive attitude
• Ability to work in a fast-paced environment and multitask efficiently
• Physical ability to stand for extended periods and lift up to 25 pounds
• Basic computer skills and attention to detail
• Team player with a collaborative mindset
• Problem-solving skills to address customer concerns effectively
• Inventory management skills
• Willingness to become forklift certified (training provided)
• Regular attendance and punctuality are vital for success in this role

Equal Opportunity Employer, including disability / veterans

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.