Full Time Retail Display Installer- Technology

Position: Field Service Representative Job Type: Regular Work Location: Market - SS - TX - Dallas Overview 2020 Companies is hiring a full-time merchandising Field Service Representative. The role plays a crucial part in executing shared services projects in partnership with and under the guidance of the Shared Services Field Management team. It involves broad responsibilities that focus on execution, exceptional communication, leadership, follow‑through on tasks and timelines, and coordination within the shared services division. Benefits Hourly pay $18.00 per hour Next‑day pay on‑demand with DailyPay Eligible for medical/dental/vision benefits $30 per month in technology reimbursement Paid time off Paid mileage and drive time Flexible scheduling Variety of job tasks Career pathing and growth opportunities Key Responsibilities Execution & Coordination: Participate and occasionally lead activities within shared services local/area markets and division‑wide. Ensure accurate tracking and execution of all work functions across various markets. Respond and remain responsible for consistent communication with field services management and Field Representatives within 24 hours of contact. Complete 30 hours of field work on average per week within a 12 month period. Keep availability updated and accurate. Fully complete all assigned jobs on or before scheduled end dates. Lead, install, and build displays, end caps, and fixturing. Maintain and update displays according to planograms/ client requests. Conduct break‑fix repairs to ensure displays and fixtures are fully functional. Lead early projects, overnight and early morning installations, and installations involving a team of 2+ people and provide solution feedback. Manage virtual software teams and ensure successful execution of related tasks and timelines. Work independently and lead teams in a fast‑paced environment. Participate and complete a variety of training and certification programs. Accurately track, manage, record, and communicate activity via designated systems/workflows. Available for weekend, holiday, and early morning assignments as needed. Schedule and plan hours and locations may vary weekly, including occasional weekends and early morning hours, based on store/client requirements. Accept and schedule all assigned jobs within 48 hours of receipt. Team Management: Provide daily communication, direction, training, and guidance to the team. Ensure team members have access to job knowledge, can ask questions, and have role clarity. Contribute to team success by assisting other members and ensuring that team goals are met. Follow up on timelines associated with accurate timecard submission. Project Execution: Implement shared services initiatives effectively, ensuring alignment with organizational goals and timelines. Relationship Development: Build and maintain strong relationships within the shared services team, local/regional markets, clients, and other stakeholders. Act as a leader and mentor, fostering collaboration and communication across all levels of the organization. Travel & Project Execution: Travel to all assigned locations within the market and region as required for projects and programs. Support local market and regional teams in executing all projects assigned to the shared services division. Leadership & Cross‑functional Work: Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company. Set a high standard for behavior, fostering a positive work environment. Ensure transparent, respectful communication with all team members. Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success. Lead and perform various tasks across different divisions, ensuring shared services integrate seamlessly into daily/weekly workflow. Customer & Client Satisfaction: Ensure customer and client satisfaction is met and continually improved according to established shared service field KPIs. Look for opportunities to address and course‑correct behaviors while being open to feedback. Qualifications Age / Eligibility: Must be 18 years or older. Must be authorized to work in the United States. Availability: Flexible availability Monday through Friday; weekend and holiday availability as needed; early morning and late‑night availability as needed. Maintain a minimum of 30 hours of fieldwork on average within a 12‑month period. Physical Abilities: Climb a ladder up to 10 feet; safely lift and carry up to 60 lbs; able to kneel, walk, crouch, bend over, handle, grasp, and reach overhead. Adaptability: Ability to adjust to ever‑changing variety of tasks and work environments. Communication Skills: Effective communication via phone, text, and email. Coordinate tasks and provide updates to the team and management. Respond within 24 hours to upper‑level leadership and stakeholders. Education: High school diploma or equivalent typically required. Experience: Previous retail or merchandising experience beneficial but not mandatory. Preferred installation and merchandising experience. Technology: Own an Android or Apple mobile device to upload photos and data. Navigate communication platforms independently. Training: Complete all training assignments and tasks within a designated time frame. Transportation and Travel: Reliable transportation; valid driver’s license and proof of insurance. Willingness and ability to travel up to 60% of the year. Willingness and ability to work overnight, early morning, and holiday hours as needed. Leadership & Communication: Superior leadership skills; strong professional communication and presentation skills; ability to make sound decisions and problem‑solve effectively; work autonomously with excellent time management and reporting skills; lead a team fostering a results‑driven environment; identify and communicate challenges and offer solutions and process improvements. Equal Opportunity Employment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. #J-18808-Ljbffr