Epic Principal Trainer

Epic Principal Trainer

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

This Epic Principal Trainer role is an early-career individual contributor responsible for supporting clinical application training across enterprise initiatives, system implementations, and workflow optimization efforts. This role partners closely with Sr Principal Trainers and cross-functional stakeholders to assist in curriculum development, training delivery, and readiness activities.

This role is designed for individuals with strong Epic experience who are developing toward full Principal Trainer responsibilities. Epic certification is not required at hire but must be obtained within 6 - 12 months of start date.

Key Responsibilities

• Support Sr Principal Trainers in developing and maintaining role-based curricula and training materials
• Assist with training readiness activities including environment validation, content reviews, and deployment preparation
• Participate in training delivery and provide support during instructor-led sessions
• Collaborate with Clinical Informatics, Operations, IT, and Learning & Development teams
• Ensure training materials reflect current workflows and system functionality
• Support go-live activities, including at-the-elbow support and issue escalation
• Identify opportunities to improve training content and learner experience

Required Qualifications

• Bachelor's degree or equivalent experience
• 2+ years of experience in clinical informatics, healthcare IT, or enterprise training
• Hands-on Epic experience in an operational, training, or support capacity
• Strong communication and organizational skills

Preferred Qualifications

• Prior training or facilitation experience
• Familiarity with curriculum development and adult learning principles

Education/Certification Requirement

• Epic certification not required at hire
• Must obtain required certification(s) within 6-12 months of hire, depending on business requirements and access to training courses

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $64,890.00 - $158,620.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process.