Retail Framing/Custom Business Team Member(Part Time)

Store - KNOX-TURKEY CREEK, TN Responsibilities Adhere to Standard Operating Procedures (SOP’s) and company programs to ensure compliance with applicable laws and requirements, and execute company policies and standards. Engage customers using the Elevated ABC Deliver system, build relationships, and create custom framing solutions while meeting sales and production results. Complete framing orders with high quality and on time. Maintain the ready‑made frame department and other assigned areas including SISO and directed replenishment. Provide friendly customer service, help customers locate products, and maintain a well merchandised and in‑stock store. Support shrinkage and safety programs. Communicate respectfully with colleagues, remain positive in challenging situations, and promote the organization’s vision and values. Participate in truck unload and stocking processes, ensuring truck standards are followed and completed within budget. Operate the cash register and execute cash handling to standards. Assist with omni‑channel processes. Minimum Requirements Basic computer skills. Basic measuring skills. Ability to operate framing equipment and a glass cutter. Preferred Experience Retail experience. Experience selling products and/or services to customers. Physical Requirements Regular bending, lifting, carrying, reaching, and stretching. Ability to move throughout the store. Ability to remain standing for long periods of time. Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment. Requests for reasonable accommodation should be directed to the supervisor to engage in the interactive process. Work Environment Public retail store setting with climate‑controlled public areas; some stock rooms may not be climate controlled. Occasional outdoor work may be required for retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Legal Statements Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. EEO Statement Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate, and be better together. Michaels is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). #J-18808-Ljbffr