Customer Relations Representative - State Farm Agent Team Member

Benefits Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency Elliot Ettenborough is an award-winning State Farm Agent serving individuals, families, and businesses across Tennessee, and he’s built his success by putting people first. Since starting in the insurance industry in 2016, Elliot has focused on creating meaningful relationships, helping customers find personalized coverage, and making a real impact in his community. Now, he’s looking to grow his team with individuals who want more than just a job-people who are motivated by growth, enjoy connecting with others, and want to be part of something meaningful. In Elliot’s office, you’ll have the opportunity to develop valuable skills, build a long-term career, and make a difference in the lives of customers every day. Outside the office, Elliot is a husband, father, and active member of the community that supports organizations like Habitat for Humanity Restore, Knoxville Area Rescue Mission, and tnAchieves. He values a team culture that supports both professional success and personal balance. If you’re looking for a role where your work matters and your growth is a priority, this is a team worth joining. Role Description As a Customer Relations Representative - State Farm Agent Team Member with Elliot Ettenborough - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. In this role, you’ll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. You’ll have the opportunity to develop professionally while contributing to the agency’s success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. Responsibilities Develop and implement strategic plans to achieve agency goals and objectives. Build and maintain relationships with clients to drive growth and retention. Conduct policy reviews, assess client needs, and recommend tailored insurance solutions. Proactively market and cross-sell products to warm and cold leads. Oversee customer issue resolution and ensure a positive client experience. Qualifications Communication and problem-solving skills. Ability to handle high-stress situations calmly. Goal-oriented and motivated by achieving measurable results. Ability to build rapport with clients and foster long-term relationships. #J-18808-Ljbffr