Customer Retention Specialist - State Farm Agent Team Member
Sagekohler
Benefits Licensing Reimbursement Simple IRA Retirement Bonus based on performance Company parties Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development You May Be a Great Fit as a Customer Retention Specialist at Sage Kohler - State Farm Agent You’re the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. You’re a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide , making customers feel understood while confidently recommending solutions. You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location: Knoxville, TN 37932 Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses. How to Apply Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! Sage Kohler - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. #J-18808-Ljbffr
$40k - $55k
...You May Be a Great Fit as a Customer Retention Specialist at Sage Kohler - State Farm Agent if: You're the person people... ..., help others, and be part of a team that strives to do good every day... ...interactions. Collaborate with team members to meet retention and outreach...SuggestedFor contractorsWork at officeRelocation packageFlexible hours- ...and rewarding, then Sage Kohler - State Farm Agent may be the right fit for you! If... ..., please consider joining our team. About Our Agency We help customers with their insurance and financial... .... We currently have 6 team members at our agency. We have over 5...SuggestedFor contractorsWork at office
- ...We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a... ...want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State...SuggestedFor contractorsWork at office
- ...office and are looking for our next great team member. Our team works hard to reach our goals together... ...rewarding, then Sunny Hall Snoeyenbos - State Farm Agent may be the right fit for you! About Our Agency We help customers with their insurance and financial...SuggestedWork at office
$50k - $75k
...opened my agency in 2013, and today I have two full-time team members who help me take great care of our customers. State Farm has been part of my life for as long as I can remember-my dad was a State Farm agent for 45 years, and after graduating, I began my career working...SuggestedFull timeFor contractorsWork at office- ...& development ROLE DESCRIPTION: As aTelemarketer - State Farm Agent Team Member for Sunny Hall Snoeyenbos - State Farm Agent, your creativity... ...shapes our brands public image and cultivates existing customer relations. Your cross-functional campaigns will expand the...Flexible hours
- ...Ettenborough is an award-winning State Farm Agent serving individuals,... ...meaningful relationships, helping customers find personalized coverage,... ..., hes looking to grow his team with individuals who want more... ...husband, father, and active member of the community that...Work at officeFlexible hours
- ...understanding of what it takes to build strong customer relationships and a high-performing team. Today, our office includes two team members who share that same drive for growth.... ...ROLE DESCRIPTION: Cody Alexander - State Farm Agent is a leading insurance agency dedicated...Work at officeLocal area
- ...Overview: Are you outgoing and customer-focused? Do you enjoy working with... ...to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm... ...and services. As an Agent Team Member, you will receive... Hourly pay...Hourly payFor contractorsFlexible hours
- ...agency opened in 2025 and is a growing team of three with exciting plans to expand. Before becoming a State Farm agent, I worked as a team member for another agent, building a strong... ...providing exceptional service to our customers. We are currently seeking a dynamic individual...Work at officeLocal area
$60k - $80k
...Account Manager - State Farm Agent Team Member As Account Manager - State Farm Agent Team Member... ...to our daily business operations and customers' success. You grow our agency through... ...maintain customer relationships to drive retention and growth. Conduct policy...For contractorsWork at office$50k - $75k
...Account Manager - State Farm Agent Team Member As Account Manager - State Farm Agent Team Member... ...to our daily business operations and customers' success. You grow our agency through... ...maintain customer relationships to drive retention and growth. Conduct policy...Work at office- ...gaining valuable experience working under a State Farm agent, which gave me a strong foundation in customer relationships, insurance knowledge, and agency operations. Our team is currently made up of myself and one team member, and were excited to continue growing as we...Work at office
- ...Sagekohler is seeking a Customer Retention Specialist in Knoxville, TN, to support ongoing customer relationships. The role focuses on outreach, policy renewals, and maintaining customer relations. Ideal candidates will possess strong interpersonal and problem-solving...Flexible hours
- ...and today I have two full-time team members who help me take great care of our customers. State Farm has been part of my life for... ...remembermy dad was a State Farm agent for 45 years, and after... ...customer relationships to drive retention and growth. Conduct policy...Full timeWork at office
$40k - $70k
...advisor looked to in your community, and lead a team? Mansour Hasan - State Farm Agent is searching for an outgoing and customer-focused individual who can recognize... ...office and are looking for our next great team member. This busy insurance and financial services office...For contractorsWork at officeMonday to FridayFlexible hours$50k - $75k
...Account Representative - State Farm Agent Team Member As Account Representative - State Farm Agent Team Member for Sunny Hall Snoeyenbos -... ...Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer...Work at office- ...Great Fit as an Acquisitions Specialist at Mike Lewis - State Farm Agent if: Youre the person... ..., then guide , making customers feel understood while confidently... ...others, and be part of a team that strives to do good... ...Collaborate with team members to coordinate outreach...Work at office
- ...Ettenborough is an award-winning State Farm Agent serving individuals,... ..., helping customers find personalized coverage... ...looking to grow his team with individuals who want... ..., father, and active member of the community that... ...clients to drive growth and retention. Conduct policy...Work at officeFlexible hours
- ...Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Mansour Hasan - State Farm Agent, you will... ...information as needed. Assist with customer retention strategies. Coordinate with other departments...Flexible hours
$70k - $90k
...Account Associate - State Farm Agent Team Member As Account Associate - State Farm Agent Team Member for Elliot Ettenborough - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations...For contractors- ...Description Position Overview State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic... ...conversations and remarkable customer experience. If you are a motivated...For contractors
- ...development ROLE DESCRIPTION: As a Account Manager - State Farm Agent Team Member with Ryan Nichols - State Farm Agent, you will play a key... ...position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and...Flexible hours
- ...want to consider working in the office of Vince Lewis - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand... ...to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm...For contractorsWork at office
- ...want to consider working in the office of Mike Lewis - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand... ...to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm...For contractorsWork at office
- ...Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Ryan Nichols - State Farm Agent, you will generate the kind of exceptional customer experiences that...Flexible hours
- ...thrives on providing exceptional customer experiences? Do you relish the opportunity... ...on a career journey with a State Farm independent contractor agent might just be the perfect fit for... ...diverse customer needs. As an Agent Team Member, you will receive... ~401k ~...Hourly payFor contractorsFlexible hours
- ...after spending many years in State Farm leadership, bringing a... ...lake, or out boating. Our team of six works closely together... ...making a real difference for our customers, our community, and each... ...Representative - State Farm Agent Team Member with Sage Kohler - State Farm...Work at officeLocal areaFlexible hours
- ...understanding of what it takes to build strong customer relationships and a high-performing team. Today, our office includes two team members who share that same drive for growth.... ...As a Customer Service Representative - State Farm Agent Team Member with Cody Alexander - State...Work at officeLocal area
- ...gaining valuable experience working under a State Farm agent, which gave me a strong foundation in customer relationships, insurance knowledge, and agency operations. Our team is currently made up of myself and one team member, and were excited to continue growing as we...Work at office
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