Customer Service Representative

Job Title

Responsibilities:

- Handle all client interactions in a professional and courteous manner

- Provide accurate information and solutions to clients during each interaction

- Accurately enter and confirm client information in our database

- Educate clients about our products and services and recommend additional solutions based on their needs

- Maintain a strong working knowledge of all Vredevoogd products and services

- Meet established standards for compliance, job knowledge, quality, attendance, efficiency, initiative, and overall performance

Requirements:

- High school diploma or GED required

- At least 1 year of customer service experience preferred

- Strong data entry and computer skills in a fast-paced environment

- Friendly phone voice and a positive attitude

- Professional demeanor in all interactions with both internal and external clients

- Self-starter who can work independently while meeting expectations

- Team player who thrives in a collaborative environment

- Must be available for weekend and closing shifts

- Must be able to complete training at our Grandville location starting June 9

Compensation & Benefits: At Vredevoogd, we believe in working hard and having fun while being paid well!

- Competitive pay

- Quarterly bonuses

- Medical, dental, and vision insurance

- 6 paid holidays

- Room for career growth

- Ongoing training

- Overtime opportunities during the busy season

- A positive, supportive culture that values healthy work-life integration

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.