Global Partner Enablement Lead, Customer Support
Etsy
Etsy is seeking a Customer Support Partner Enablement Manager to lead strategy and enablement for its global outsourced network. You will shape training models, quality gates, and readiness criteria, partnering with internal teams to deliver top-tier support. You will oversee trainer accreditation, content quality, and launch-readiness across product launches and seasonal changes, while measuring impact with CSAT and QA metrics. #J-18808-Ljbffr Etsy
Vacancy posted 2 days ago
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New York, NY1 day ago
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