Student Support Services Administrative Assistant III - Limited Term

Limited-Term Student Support Services Administrative Assistant III

The Limited-Term Student Support Services (SSS) Administrative Assistant III is an essential member of the federally funded TRIO SSS program. This position is responsible for performing a variety of administrative duties and supporting daily program operations, student services, federal compliance, and program activities. Reporting to the Director of TRIO Student Support Services, the Administrative Assistant III serves as a key administrative point of contact between TRIO SSS and campus offices and partners and plays a key role in maintaining accurate records, coordinating program processes, and supporting efficient program operations. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in support of program and institutional goals. This is a limited-term position. Continuation of employment is contingent upon the ongoing availability of funding.

Responsibilities include:

• Coordinating student intake and eligibility documentation processes in accordance with federal TRIO requirements. Maintaining confidential participant information and records in accordance with FERPA and federal guidelines
• Managing data entry and tracking of student participation, services, and program activities for federal and institutional reporting
• Tracking budgets and program expenditures, processing invoices, purchases, travel requests, reimbursements, and other program transactions
• Ordering and maintaining event supplies and departmental office supplies. Managing daily office operations in the office, including scheduling, correspondence, preparation of program materials, supplies, and student inquiries
• Providing assistants with student/parent inquiries via phone, email, and in person
• Assisting the Project Director and professional staff with calendar management for academic advising, tutoring, mentoring, and financial literacy sessions. Coordinating the logistics and preparation of TRIO SSS workshops, events, student travel, and other program activities
• Monitoring student engagement and participation in TRIO SSS services
• Working collaboratively with students, staff, faculty, campus partners, and vendors to support program operations and resolve routine administrative matters
• Training and supervising student workers and work-study personnel

Required Qualifications:

• High School diploma or GED
• Three years of relevant administrative or office experience

Preferred Qualifications:

• 2 Year Associate Degree or higher
• Experience with Federal TRIO, GEAR UP, CAMP, HEP, or other grant-funded student success programs
• Experience with Banner or other student information systems
• Experience with budget tracking, purchasing, travel, or record maintenance
• Experience coordinating student programs, events, or activities

Proposed Salary: $38,300 - $45,900; Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.

Knowledge, Skills, & Abilities:

• Accuracy and attention to detail
• Excellent written and verbal communication skills
• Strong organizational and interpersonal skills
• Working knowledge of Microsoft Office products, including Word, Excel, and Outlook
• Ability to make decisions without immediate supervision
• Ability to maintain confidentiality and accurate student records
• Ability to manage multiple priorities and meet time-sensitive deadlines
• Ability to work in a fast-paced and frequently changing environment
• Ability to provide excellent customer service to students and campus partners

USG Core Values:

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Conditions of Employment:

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity:

Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at View phone number on click.appcast.io or email View email address on click.appcast.io.

Background Check:

Position of Trust + Education

Other Information:

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.