Administrative Assistant

Job Description

Job Description

Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County’s natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan.
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!

Performs a variety of clerical support roles, including but not limited to document preparation, data entry, scheduling, reception coverage, and customer service inquiries for Administrative Services. Administrative Assistants work as a team with other positions to maintain training and skills, meeting the needs within and across various service areas as necessary.
Employees in this classification are assigned primarily to a specific service area (such as Administrative Services, Senior & Veterans Services, Transportation, Central Dispatch, Parks, Recreation & Tourism). Still, they are cross-trained to back up and provide coverage for other service areas when operational needs arise.

Starting Wage : $22.12 per hour, full time

Excellent Benefits Plan:  Health benefits begin on the first of the month after your hire date
- Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium)
- County-funded Health Savings Account with our two high-deductible medical plans
- County-paid employee life insurance coverage
- County-paid short-term disability coverage, up to 52 weeks
- Generous retirement plan, including a county contribution of 7% of your annual earnings
- Tuition Reimbursement Program for college degree courses
- Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.
- 13 paid holidays, in addition to PTO
- FREE use of Allegan County government's two fitness centers 

Responsibilities and Duties : 

• Provides professional, courteous customer service in person, by phone, and electronically; responds to inquiries, complaints, or directs individuals to appropriate staff or departments.
• Covers front reception areas, assists walk-in customers, and manages telephone communications.
• Prepares, compiles, reviews, processes, and edits a variety of documents, correspondence, reports, forms, invoices, and payments.
• Handles accounts payable, accounts receivable, and payroll processes; verifies accuracy of data, coding, documentation, and matches invoices to purchase orders.
• Maintains accurate and organized filing systems (electronic and paper) in compliance with retention policies.
• Supports reporting and record-keeping functions, including data entry, tracking, compiling operational or financial information, and generating reports.
• Assists with internal and external communications, public relations content, and website updates.
• Coordinates departmental calendars, meetings, events, agendas, notes, and minutes for Boards, Committees, and other meetings.
• Performs office operations, including ordering supplies, processing work orders, receiving shipments, and general office coordination.
• Provides cross-departmental administrative support, backup coverage, and performs other duties or special projects as assigned.

Required Education and Experience:

1. Valid Driver's License
2. High School Diploma or equivalent (G.E.D)
3. One (1) to three (3) years of administrative, clerical, customer service, or office management experience
4. Proficiency in Microsoft Office software and standard office equipment

1. Intermediate coursework or training in accounting or business administration.
2. Experience in a government or public sector environment.

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