Ocean Import Coordinator

Ocean Import Coordinator | Naperville, Illinois | Hybrid work schedule Our client is seeking a detail-oriented and customer-focused Ocean Import Coordinator to join their growing freight forwarding team in Naperville, Illinois. This hybrid position offers the opportunity to work both remotely and in-office while managing the full cycle of ocean import shipments from origin to final delivery. Base Pay Range $68,000.00/yr - $68,000.00/yr Competitive salary up to $68,000, based on experience Hybrid work schedule (combination of remote and in-office) Health, dental, and vision insurance Paid time off and holidays 401(k) with company match (if applicable) Key Responsibilities Coordinate and manage end-to-end ocean import shipments (FCL and LCL) Track cargo movement from origin through final delivery and proactively resolve issues Prepare, review, and process import documentation including bills of lading, arrival notices, ISF, and delivery orders Communicate with overseas agents, carriers, customs brokers, truckers, and warehouses Ensure compliance with U.S. Customs and Border Protection (CBP) regulations Monitor shipment milestones and provide timely updates to customers Verify freight rates, review invoices, and ensure accurate billing Maintain accurate shipment records in the company’s TMS/operating system Deliver exceptional customer service while meeting deadlines and service level expectations Qualifications 2+ years of experience in ocean import operations within a freight forwarding environment Strong knowledge of ocean import documentation and customs compliance Familiarity with Incoterms, ISF filing, and CBP regulations Excellent organizational and time-management skills Strong written and verbal communication abilities Proficiency with freight forwarding systems and Microsoft Office Ability to work independently in a hybrid setting and collaborate with a team Seniority Level Associate Employment Type Full-time Job Function Supply Chain Industries Transportation, Logistics, Supply Chain and Storage and Freight and Package Transportation #J-18808-Ljbffr