Manager, Specialty Programs, Meetings & Events

Role Description

The Manager, Specialty Programs, Meetings & Events leads a portfolio of client programs, meetings, and events while managing a team of project and meeting management professionals within the Gastroenterology & Rheumatology vertical of the Meetings & Events team. This role provides strategic oversight to ensure successful project delivery, exceptional client service, and consistent execution across programs.

• Monitors portfolio performance, identifies risks and growth opportunities.
• Serves as the primary escalation point for client and project issues.
• Partners with leadership and business development teams to drive client satisfaction and business growth.
• Oversees financial and operational performance of assigned accounts, including budgeting, forecasting, invoicing, vendor management, and financial reporting.
• Ensures projects are delivered in alignment with company policies and industry requirements.
• Provides leadership for planning and execution of meetings, events, advisory boards, and other engagement initiatives.
• Supports process improvement, resource management, and team development.

Qualifications

• Bachelor’s degree in a related field or equivalent experience, preferred.
• 8+ years of experience in program management, project management, account management, meetings and events, operations, or related disciplines.
• Previous experience within healthcare, pharmaceutical, life sciences, or highly regulated industries preferred.
• Demonstrated experience leading client relationships, managing complex projects, budgets, and cross-functional teams.
• Proven people leadership experience, including coaching, mentoring, and developing team members.
• Strong business acumen with experience managing budgets, forecasting, financial reporting, and vendor relationships.
• Excellent organizational, project management, and problem-solving skills.
• Exceptional written, verbal, and presentation skills.
• Ability to influence stakeholders, build consensus, and navigate ambiguity while driving results.
• Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint; experience with Salesforce and event management platforms preferred.
• Strong attention to detail, sound judgment, and the ability to identify risks and implement effective solutions.
• Ability to travel up to 30%, including occasional evenings and weekends.

Requirements

• Serve as the primary relationship lead and escalation point for assigned client accounts.
• Provide strategic oversight of a portfolio of programs, meetings, and events.
• Oversee project planning, implementation, and execution.
• Manage financial performance, including budgeting, forecasting, invoicing, vendor payments, and financial reporting.
• Monitor portfolio performance, identify risks and opportunities, and implement solutions.
• Ensure adherence to company policies, industry regulations, and compliance requirements.
• Provide oversight for the planning and execution of meetings, advisory boards, conferences, workshops, and other client and business-unit events.
• Guide event strategy, agenda development, content planning, logistics, vendor management, and cross-functional coordination.
• Lead, coach, and develop a team of project and meeting management professionals.
• Establish and promote best practices, operational standards, and consistent project management processes.
• Resolve operational and client-related issues, build alignment across stakeholders, and drive continuous improvement.

Benefits

• Medical, dental and vision coverage.
• Paid time off plan.
• Health savings account (HSA).
• 401k savings plan.
• Access to wages before pay day with myFlexPay.
• Flexible spending accounts (FSAs).
• Short- and long-term disability coverage.
• Work-Life resources.
• Paid parental leave.
• Healthy lifestyle programs.