OUTREACH CASE MANAGER

Job Details Level: Experienced Job Location: Youth and Family Services - Santa Barbara, CA 93101 Position Type: Part Time Salary Range: $20.00 - $22.00 Hourly Job Shift: Day Benefits FREE YMCA Family Gym Membership and Program Discounts Education Assistance Program Up To $1,500 per year YMCA Retirement Fund Paid Sick Leave Flexible Schedule What does an Outreach Case Manager do? Perform street based outreach, walking/traveling specified routes to locate and engage with at‑risk youth offering supportive services and immediate resources Support a warm, welcoming and inclusive environment at the drop‑in center; assisting youth with basic needs, support services, and appropriate referrals Know and implement elements of a strengths based approach, trauma informed care, harm-reduction, and positive youth development so that youth make informed decisions and build resiliency Utilize program assessments and screening tools in collaboration with each youth to inform priorities of the individual service plan and make appropriate internal and external referrals for services Support youth to enhance their education, vocation, relationships and communication, independent living skills, physical health, mental health, and more Ensure client records and documentation is accurate, up-to-date, and confidential Support the daily collection and tracking of statistical data to be used for completing programmatic required reports Assist with housing navigation, search, and landlord recruitment efforts Effectively work in a team‑based care model to ensure youth receive well rounded, consistent, and coordinated support Maintain working knowledge of local community resources and provide youth with referrals to other agencies for services when appropriate Assist with presentations to other community members/agencies to increase awareness and community understanding of all branch programs Attend weekly meetings to discuss program updates, report on cases, and identify service delivery needs Demonstrate effective professional boundaries, self‑care measures, and seek support from direct supervisors when in need of assistance, additional trainings, or accommodations Our Commitment to Belonging At the Channel Islands YMCA, we are committed to building bridges within our communities. We aspire to create spaces, experiences, and a culture where all people belong and feel connected. Qualifications Must be at least 21 years old Bachelor’s Degree required Master’s Degree preferred 2 years related work experience preferred Complete required certifications within 60 days of hire Complete all required Branch and Position specific trainings as required within two weeks of hire Ability to obtain a criminal record clearance Maintain a valid California driver’s license, active participation in the California DMV Pull Program, an acceptable driving record and approval status as determined by the Channel Islands YMCA and/or its insurance carrier #J-18808-Ljbffr