Inbound Operations Supervisor

Inbound Operations Supervisor

The Inbound Operations Supervisor is a people leader that drives the successful execution of all receiving freight and stocking activities. This role is responsible for designing efficient and consistent methods of ensuring loads are scheduled and received on time, applicable paperwork is reconciled, OS&Ds are filed and sellable quality parts are stocked; they also ensure inbound teams are properly sorting, stocking, and reconciling products. The Inbound Operations Supervisor ultimately holds their team to a high standard of operational execution, while also reinforcing a culture of engagement, empowerment and problem-solving amongst all teammates.

Responsibilities

Responsibilities include:

• Supervising and implementing functions of efficient inbound operations by instructing employees how to perform work, monitoring progress, and troubleshooting as needed.
• Designing and maintaining organization of inbound freight (scheduling and unloading), receiving dock, stocking activities, housekeeping, and maintenance areas and protocols.
• Driving adherence to all security and safety rules and regulations, ensuring a safe environment for employees.
• Maintaining awareness of budget planning and enforcing cost-saving initiatives and process improvements.
• Supervising and providing leadership to warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions.
• Investigating and resolving receiving errors; addressing receiving errors with team to mitigate future issues.
• Scheduling team hours to ensure peak period coverage and efficiency.
• Protecting company assets ensuring all equipment is used and maintained properly, buildings are opened, checked and secured daily, monitoring employees so no merchandise leaves without proper receipts.
• Identifying opportunities for cost reduction and implementing process improvements to enhance operational efficiency.
• Fostering a culture of engagement and empowerment, mentoring team members, and facilitating problem-solving and decision-making to drive operational success.
• Overseeing the reconciliation of received loads each day to ensure proper receiving of product.

Qualifications

Qualifications include:

• High School Diploma, general education degree (GED) or equivalent combination of experience and education.
• 1+ years' experience within a distribution center or similar environment.
• Ability to comply with all safety requirements pertaining to job functions and general distribution center safety requirements.
• Strong interpersonal skills.
• Ability to develop and maintain cooperative working relationships with others.
• Strong organizational skills, detail oriented.
• Ability to use good judgment in order to carry out detailed instructions.
• Basic computer skills required.
• Must be capable of lifting/moving heavy items up to 60 lbs.
• Must be forklift and pallet jack certified.

Physical Demands / Working Environment

Physical demands and working environment include:

• Lifting and Carrying: Ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties.
• Pushing and Pulling: Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse.
• Standing and Walking: Ability to stand and walk for extended periods, often for the duration of a shift.
• Bending and Stooping: Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks.
• Climbing: Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks.
• Operating Equipment: Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers.
• Manual Dexterity: Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy.
• Repetitive Motion: Ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift.
• Physical Endurance: Stamina and endurance to work in a fast-paced environment and meet productivity targets.
• Safety Awareness: Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries.
• Environment: Position operates in a warehouse setting with continuous exposure to industrial noise, bright overhead lighting, and varying temperatures due to limited climate control.