Business Development & Client Solutions Representative

Job Description

Job Description

Business Development & Client Solutions Representative

**Flagship Staffing Services**

Warwick, Rhode Island

Position Overview

Flagship Staffing Services is seeking a driven, relationship-focused **Business Development & Client Solutions Representative** to help expand our client base, increase revenue, strengthen existing relationships, and grow our presence throughout Rhode Island and the surrounding New England market.

This is a hands-on business development and client-facing role for someone who enjoys building relationships, opening doors, identifying workforce needs, and developing staffing solutions that create long-term value for clients.

The Business Development & Client Solutions Representative will work directly with company leadership and our recruiting team to identify prospective clients, develop new accounts, expand existing relationships, and generate profitable staffing business.

This is not simply an account management position. We are looking for someone who is comfortable actively prospecting, networking, meeting with decision-makers, developing solutions, and taking ownership of new business opportunities from the initial conversation through client launch and continued account growth.

Key Responsibilities

- Identify and pursue new business opportunities throughout Rhode Island, Massachusetts, and surrounding markets.

- Build relationships with business owners, executives, HR leaders, hiring managers, and other key decision-makers.

- Conduct consistent outbound prospecting through phone calls, email, LinkedIn, referrals, networking events, and in-person meetings.

- Schedule and conduct introductory and discovery meetings with prospective clients.

- Understand each client's hiring needs, workforce challenges, business objectives, and growth plans.

- Develop customized staffing and workforce solutions based on individual client needs.

- Present Flagship Staffing Services' temporary, temp-to-hire, direct-hire, professional staffing, and workforce solutions.

- Develop proposals, pricing, service agreements, and customized client solutions.

- Convert prospects into active clients and generate new job orders and staffing opportunities.

- Partner closely with recruiters and internal staff to ensure client requirements are clearly communicated and effectively serviced.

- Maintain involvement with new clients after launch to ensure satisfaction, resolve issues, and identify additional opportunities.

- Expand existing client relationships by identifying new departments, locations, positions, and workforce needs.

- Serve as a trusted point of contact for key client relationships.

- Maintain an organized sales pipeline and consistent follow-up process.

- Track business development activity, meetings, opportunities, proposals, new accounts, and revenue.

- Attend local networking events, business organizations, industry events, and community functions on behalf of Flagship Staffing Services.

- Develop referral relationships with businesses, professional organizations, and strategic partners.

- Stay informed about local hiring trends, business growth, workforce challenges, and competitive activity.

- Work directly with the President & CEO on sales strategy, target accounts, client solutions, growth initiatives, and market expansion.

What Success Looks Like

The successful candidate will consistently:

- Build a strong pipeline of qualified prospective clients.

- Generate new client meetings and staffing opportunities.

- Convert relationships into active, revenue-producing accounts.

- Develop long-term client partnerships rather than transactional sales relationships.

- Increase revenue and gross profit from both new and existing clients.

- Identify client challenges and create staffing solutions that address those needs.

- Become a visible and trusted representative of Flagship Staffing Services within the local business community.

- Take ownership of results and operate with a strong sense of urgency.

- Contribute directly to the company's overall growth strategy.

Qualifications

- Experience in business development, outside sales, staffing, recruiting, professional services, payroll services, insurance, HR services, or another relationship-driven B2B environment preferred.

- Demonstrated ability to develop new business and build long-term professional relationships.

- Comfortable with outbound prospecting and initiating conversations with prospective clients.

- Strong communication, presentation, negotiation, and interpersonal skills.

- Ability to communicate confidently with executives, business owners, HR professionals, and hiring managers.

- Ability to listen to client challenges and develop appropriate solutions.

- Self-motivated, organized, and comfortable working independently.

- Strong follow-up skills and ability to manage multiple opportunities and relationships simultaneously.

- Familiarity with Rhode Island and Massachusetts business communities is a plus.

- Staffing industry experience is helpful but not required for the right candidate.

Ideal Candidate

The ideal candidate is entrepreneurial, competitive, personable, consultative, and motivated by building something.

This person should enjoy developing relationships, creating opportunities, solving client problems, and seeing a direct connection between their efforts and company growth.

We are particularly interested in candidates who already have a strong professional network or experience selling business services to employers throughout Rhode Island and Massachusetts.

The right individual will have the opportunity to play a significant role in the continued growth of Flagship Staffing Services and may take on expanded business development and sales leadership responsibilities as the company grows.

Compensation

Competitive base salary plus performance-based commission and incentive opportunities.

Compensation will be structured to reward new client acquisition, revenue growth, gross profit generation, client retention, and long-term account development.

About Flagship Staffing Services

Flagship Staffing Services is a Rhode Island-based staffing and workforce solutions company serving businesses throughout the region.

We provide customized staffing solutions designed around the individual needs of our clients and are focused on building long-term partnerships with both employers and candidates.

As Flagship continues to grow, we are looking for talented, entrepreneurial professionals who want the opportunity to directly contribute to the company's expansion and success.