Account Associate
$26 per hourRemX
Account Associate - Roswell, GA (Hybrid)
RemX is hiring an Account Associate to support customer accounts and internal teams in a fast-paced environment.
Pay & Schedule:
This role focuses on managing customer accounts, supporting logistics, and ensuring smooth order processing. You'll work closely with Account Managers, sales, and operations teams while providing high-level customer service.
Key Responsibilities:
Ideal candidates are organized, proactive, and thrive in a team environment.
Account Associate
RemX is hiring an Account Associate to support customer accounts and internal teams in a fast-paced environment.
Pay & Schedule:
- $26/hour
- Monday-Friday, 8am-5pm
- Hybrid: 3 days in-office (Roswell)
- Training: 4-6 weeks onsite full-time
This role focuses on managing customer accounts, supporting logistics, and ensuring smooth order processing. You'll work closely with Account Managers, sales, and operations teams while providing high-level customer service.
Key Responsibilities:
- Manage customer accounts via phone/email to ensure satisfaction
- Process purchase orders in ERP; update CRM/Salesforce
- Coordinate logistics, dispatch, and order tracking
- Resolve customer issues and follow through to resolution
- Partner with sales, marketing, and accounting for reporting and forecasting
- Handle billing, credits, and order follow-ups
- Identify process improvements and support production planning
- 3-5 years customer service (manufacturing preferred)
- 2-3 years ERP experience (SAP preferred)
- Strong Excel, communication, and problem-solving skills
- Knowledge of logistics and accounting basics (GAAP/SOX/IFRS a plus)
- Detail-oriented, analytical, and able to multitask
- High School diploma required; Bachelor's preferred
Ideal candidates are organized, proactive, and thrive in a team environment.
Account Associate
Vacancy posted 4 days ago
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