Coordinator, Client AP
FirstService Residential
Banking Coordinator
Banking Coordinator supports the Global Treasury Services in managing daily banking operations, cash management activities, and client account administration. This role is responsible for processing and reconciling electronic transfers, coordinating with banking partners, and ensuring accurate setup of client accounts across platforms. The Banking Coordinator serves as a key liaison between internal teams and external banks, ensuring compliance with company policies and providing exceptional service to management clients.
Skills & Qualifications:
- Review, process, and respond to all assigned Treasury requests through the CRM ticketing system.
- Support the relationship management team with opening, funding, and closing bank accounts for management clients.
- Prepare and analyze banking documents containing clients personal information.
- Work with banking partners to facilitate account openings, fundings, closures, and resolve account issues.
- Ensure new accounts are set up accurately in accounting platforms and provide account information to local Treasury Departments.
- Process daily electronic transfers (ACH, wires, internal transfers) for management clients.
- Monitor daily cash activity, ensure proper funding, and investigate discrepancies.
- Assist with forecasting cash needs and maintaining adequate liquidity.
- Maintain and update Excel, SharePoint, Smartsheet, and other databases for tracking and reporting purposes.
- Monitor transactions to ensure supporting documentation is submitted and expenses are approved each month.
- Liaise with banking partners and internal teams to identify issues, suggest corrective procedures, and implement solutions.
- Assist Treasury leaders with the development and maintenance of Standard Operating Procedures (SOPs).
Knowledge & Skills:
- Bachelors degree in Finance, Accounting, Business Administration, or a related field
- 1-2 years of relevant experience in treasury, banking, finance, or operations; experience in a multi-entity or shared services environment is a plus
- Strong analytical and problem-solving skills with the ability to interpret financial data and recommend solutions
- Excellent organizational skills and attention to detail; ability to manage multiple priorities in a fast-paced environment
- Effective written and verbal communication skills, with the ability to interact professionally with internal teams and external partners
- Proficiency in Microsoft Excel and other Office applications; experience with platforms such as DocuSign, Smartsheet, and Zendesk is preferred
- Self-motivated and proactive, with a collaborative mindset and a commitment to continuous improvement
- Familiarity with banking platforms and treasury functions such as account management, signature authority, and cash management is strongly preferred
Travel:
5% Travel to local/regional offices when necessary.
What We Offer:
As an associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.
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