Executive Director

Executive Director
Estates of Woodlake | New Hope, Minnesota

Salary Range: $105,000-$115,000

Lead with Purpose. Inspire Your Team. Make a Difference Every Day.

Are you a passionate leader who believes great senior living starts with great people, meaningful relationships, and an exceptional resident experience?

Estates of Woodlake, located in New Hope, Minnesota, is seeking an experienced, motivated, and relationship-driven

Executive Director

to lead our senior living community. We are looking for a hands-on leader who understands that a successful community is built on more than operational performance. It is built on a strong team, engaged residents, satisfied families, and a welcoming environment where people feel at home.

The Executive Director is responsible for the overall leadership, operations, financial performance, and success of Estates of Woodlake. This individual will inspire and develop team members, ensure exceptional resident experiences, maintain regulatory compliance, and drive occupancy and community growth.

The ideal candidate is an approachable, visible leader who leads by example, builds strong relationships, embraces accountability, and has a genuine passion for serving older adults.

What You'll Do
Community Leadership & Operations

Provide hands-on leadership and oversight of all community operations, ensuring a welcoming, safe, and well-maintained environment.

Establish a positive workplace culture built on teamwork, accountability, communication, and resident-centered service.

Lead, coach, and develop department leaders, including Marketing, Life Enrichment, Food & Beverage, Maintenance, and Housekeeping.

Set clear expectations, monitor performance, and hold team members accountable for achieving community goals.

Partner with executive leadership to establish strategic priorities and implement initiatives that support the continued success of Estates of Woodlake.

Resident & Family Experience

Ensure residents receive exceptional service throughout the inquiry, sales, move-in, and ongoing residency experience.

Build meaningful relationships with residents and families while remaining responsive to their needs, concerns, and feedback.

Foster a community atmosphere where residents feel valued, connected, respected, and proud to call Estates of Woodlake home.

Maintain a visible leadership presence and encourage a culture where outstanding service is everyone's responsibility.

Occupancy, Marketing & Community Engagement

Drive occupancy and revenue goals through effective marketing strategies, community tours, outreach, and relationship building.

Partner with the marketing team to develop creative events, referral relationships, and community engagement opportunities.

Build strong relationships with healthcare providers, referral partners, local organizations, and other community stakeholders.

Represent Estates of Woodlake professionally and positively throughout the New Hope and surrounding communities.

Financial & Business Management

Oversee the community budget and financial performance, including payroll, food costs, receivables, billing, and collections.

Monitor key performance indicators and develop action plans to achieve occupancy, revenue, and expense goals.

Identify opportunities to improve operational efficiency while maintaining high standards of resident service.

Ensure appropriate management of employee records, payroll, workers' compensation, FMLA, and unemployment claims.

Regulatory Compliance & Quality

Ensure compliance with all applicable federal, state, and local regulations, licensing requirements, and company policies.

Promote a culture of safety, quality, and continuous improvement.

Monitor operational practices and implement corrective actions and performance improvement plans when needed.

Ensure team members receive appropriate training and understand their responsibilities.

What We're Looking For
We are seeking a confident, approachable, and results-oriented leader who can balance business performance with genuine compassion for residents and team members.

Required Qualifications

Minimum of five years of experience leading teams and managing business operations.

Strong leadership, communication, and independent problem-solving skills.

Ability to effectively communicate with employees at all levels, residents, families, and external partners.

Demonstrated ability to motivate teams, manage competing priorities, and drive results.

Financial and operational management capabilities.

Genuine sensitivity to the needs, preferences, and concerns of older adults.

Ability to lift or carry objects weighing approximately 30 pounds or more as required.

Preferred Qualifications

Bachelor's degree from an accredited four-year university.

Previous experience in assisted living, senior housing, healthcare, or senior services.

Experience with budget development, financial reporting, payroll, and expense management.

Demonstrated success in occupancy growth, sales, marketing, and community outreach.

Experience leading department heads and developing high-performing teams.

Why Join Estates of Woodlake?
At Estates of Woodlake, we believe a great senior living community begins with a great team. As Executive Director, you will have the opportunity to shape the culture, strengthen relationships, develop employees, and make a lasting impact on the lives of residents and their families.

You will be part of RM Management, an organization dedicated to creating welcoming, supportive communities where residents and team members feel valued.

Our mission is to provide exceptional service, foster meaningful connections, and build an environment where people thrive. We believe our employees are the heart of our success and are committed to investing in their growth and development.

RM Management is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All qualified applicants are encouraged to apply.

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