Centralized Scheduling Representative

Central Scheduler:


About the Job: Schedulers are responsible for answering incoming calls, registering new
patients and scheduling or changing appointments. The successful applicant will
answer a high volume of calls in a fast-paced environment and represent Mid
America Orthopedics in a professional manner.


Role and Responsibilities:
• Answers a high volume of calls daily
• Accurately registers patients into the scheduling database
• Understands physician preferences and schedules accordingly
• Reschedules patients when directed by supervisor
• Places reminder calls and communicates appointment information to patients
• Other duties as assigned


Set Yourself Apart: Skills and Qualifications
• High School Diploma or equivalent
• 1-2 years of experience working within an office setting
• 1-2 years of customer service experience
• Ability to operate basic office equipment
• Excellent communication skills
• Basic understanding of Microsoft Outlook
• Entry level ability to use Microsoft Office platform