Director of Concessions

Levy Sector

Postion: Director of Concessions Q2 Stadium

Salary:

Other Forms of Compensation: Bonus eligible

Pay Grade: 14

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The Director of Concessions is responsible for the strategic leadership, operational management, and financial performance of all food, beverage, and concession operations within a large sports and entertainment venue. This position oversees the planning, execution, and continuous improvement of concession services during sporting events, concerts, festivals, and other live entertainment experiences. The Director of Concessions ensures exceptional guest satisfaction, maximizes revenue and profitability, maintains food safety and regulatory compliance, and leads a diverse team of managers, supervisors, and hourly staff.

The ideal candidate is a dynamic leader with extensive experience in high-volume food and beverage operations, strong financial acumen, and a proven ability to manage large teams in a fast-paced event environment. This role partners closely with venue leadership, culinary teams, premium services, warehouse operations, and external vendors to deliver best-in-class hospitality experiences while achieving organizational goals.

Key Responsibilities

• Direct all concession operations across multiple locations, stands, kiosks, portable units, and point-of-sale outlets throughout the venue.

• Develop and execute operational strategies to maximize guest satisfaction, revenue growth, and profitability.

• Lead, mentor, and develop concession managers, supervisors, and frontline team members.

• Establish staffing plans and labor strategies to support venue events and business demands.

• Manage concession budgets, forecasting, inventory controls, food costs, labor costs, and financial reporting.

• Analyze sales performance and operational metrics to identify opportunities for increased efficiency and revenue generation.

• Ensure compliance with all local, state, and federal health, safety, sanitation, and alcohol service regulations.

• Collaborate with culinary, procurement, warehouse, and event operations teams to ensure seamless event execution.

• Oversee product selection, menu development, merchandising strategies, and innovation initiatives to enhance the guest experience.

• Maintain strong relationships with venue partners, sponsors, vendors, and stakeholders.

• Lead employee engagement, training, succession planning, and performance management initiatives.

• Implement and monitor security, cash-handling, inventory management, and loss-prevention programs.

• Ensure preparedness for large-scale events, emergency situations, and operational challenges.

Curious about Life at Levy? Check it out: Levy Culture (

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Flexible Time Off Plan

• Paid Parental Leave

• Holiday Time Off (varies by site/state)

• Personal Leave

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

Req ID: 1545057

Levy Sector

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JENNIFER CAMERON

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