Staff Accountant

Staff Accountant

Location: Midtown Manhattan, NY

Pay: $30 - $40 / hour

Hours: 40 hours per week, Hybrid Schedule (3 days in-office)

Benefits: This position is eligible for medical, dental, vision, and 401(K)

Responsibilities

Manage day-to-day accounts receivable and credit activities, with a focus on maintaining timely customer payments and reducing outstanding balances.

Review aging reports and follow up with customers regarding past-due invoices, payment status, and outstanding account issues.

Coordinate with internal teams to research and resolve billing, pricing, invoice, and account discrepancies that may delay payment.

Perform customer outreach, including collection calls and ongoing communication regarding balances, payment arrangements, and account questions.

Review customer payment instructions and direct debit activity to ensure amounts are accurate and address discrepancies before payments are processed.

Apply incoming customer payments, including checks and ACH transactions, and research unapplied or unidentified cash.

Investigate deductions and customer claims, coordinate resolutions with Sales and other internal departments, and maintain appropriate documentation.

Support credit-related activities, including reviewing customer credit limits, researching account information, and escalating potential credit concerns when appropriate.

Assist with financial analysis related to customer accounts, credit decisions, account adjustments, and potential write-offs.

Partner with Operations, Pricing, Sales, and other departments to resolve issues affecting customer billing and collections, including pricing-related claims.

Maintain accurate customer account information and billing contacts, including notes regarding appropriate contacts for payment and invoice inquiries.

Provide recurring accounts receivable reporting, including cash collection activity, DSO metrics, customer balances, and account summaries.

Assist with month-end close activities, including journal entries, reconciliations, account rollforwards, intercompany account support, and review of factoring-related activity.

Analyze reconciliations and account activity for accuracy, investigate discrepancies, and communicate issues requiring attention.

Review existing AR processes and recommend improvements designed to increase efficiency, reduce manual work, and strengthen collection procedures.

Perform additional accounting and finance duties as assigned.

Minimum Qualifications

Associate degree in Accounting, Finance, or a related field preferred.

2–3+ years of experience in accounts receivable, credit, collections, billing, customer service, or a related function.

Proficiency with Microsoft Excel and experience working with accounting or financial data.

Experience with SAP or a comparable ERP system.

Strong verbal and written communication skills with a professional, customer-focused approach.

Strong analytical, organizational, and problem-solving abilities.

Ability to collaborate effectively with colleagues, management, customers, and cross-functional teams.

Ability to manage multiple priorities, follow through on outstanding issues, and meet deadlines in a fast-paced environment.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.