Director, AI Strategy & Contact Center Automation
Jobleads-US
Shift4 is expanding its Support organization and seeking a Director to lead the AI strategy for contact center automation. This onsite role will shape what should be automated or self-served, collaborating with Technology, Product, and each Support line to drive measurable contact reductions.
The role emphasizes ROI-driven decision making, cross-functional execution, and presenting outcomes to executives. Location options include Center Valley, PA or Las Vegas, NV.
#J-18808-Ljbffr Jobleads-US- **Director, Contact Center AI Strategy & Automation****Summary**Shift4 is expanding globally and our Support organization is roughly 1,000 people strong, serving merchants across phone, chat, and email — with 93% of volume still landing on the phone channel. This role has...SuggestedWork at officeRelocation packageShift work
$132k - $215k
...Company Description R26_0024682 AI is one of NIQ’s most important growth opportunities. The Director, AI Commercialization Strategy will help turn NIQ’s AI ambition into a... ...human review were permitted by law, please contact your local HR representative. For more information...SuggestedLocal areaRemote workFlexible hours$201k - $261k
...higher.Similar open jobs: We Love AI Jobs lists 26 open staff... ...facilities, and distribution centers—tackling physically demanding... ...we're pioneering a new era of automation that enhances human potential... ...trade-offs; drive mitigation strategies to keep programs on track....SuggestedPermanent employmentRemote work- ...Outreach, a leading AI-powered revenue platform, seeks a Director of Product Management to own strategy for conversation intelligence, voice, meeting intelligence, and dialing. You will drive AI-native experiences, collaborate with engineering and data science, and lead...Suggested
$218k - $323.95k
## Director, AI Strategy and Product ManagementSan Jose, California, United... ...with our customers at the center of everything we do - and they... ...leadership stronger, more automated visibility into progress and... ...or a disability, please contact us at paypalglobaltalentacquisition...SuggestedFull timeWork at officeLocal areaImmediate startFlexible hours$185k - $225k
...Company Kantata provides the industry-leading Professional Services Automation platform that enables services organizations to optimize... ...to deliver radically better business outcomes. Kantata provides AI-powered insights and actions so our clients can win more business...Work experience placementFlexible hours- ...Fingerpaint’s Product & Applied AI team seeks a Director of Product Management to own one or more AI products end-to-end, setting strategic direction... ...and ROI. You will bridge technical execution with business strategy and coordinate with senior sponsors and engineering...2 days per week
- ...PayPal, Inc. in San Jose, CA, seeks a Director of AI Strategy and Product Management to lead the application of AI across PayPal’s high-priority initiatives. You will shape product strategy, collaborate with senior leadership, and drive scalable AI capabilities that...
- ...Operations+ 1 moreApply nowMeta is seeking a Reality Labs Product Data Operations Program Manager to drive data collection programs, AI-powered automation, and model and data evaluation at our capture facility. Reality Labs builds the next generation of computing across Meta’s...Remote work
- ...COMPANY PROFILE Code AI is an education innovation nonprofit dedicated to the... .... Read more . JOB SUMMARY As Director of Global Strategy & Programs, you'll set the strategic direction... ...and responsibly to support human-centered hiring. AI may help with...Permanent employmentLocal areaWorldwide
$142.2k - $158k
...Program Manager, Inventory Strategy and Ops Explicitly requires vibe coding and rapid prototyping with AI, building and stress-testing AI automations that run in production. About the Role Lead the inventory product, data, and operations effort to ensure listing...Hourly pay$102.5k - $171k
...implementation for technology strategy at Deloitte and drives the strategic... ...initiatives in areas such as AI, Cloud, and Cyber. Recruiting... ...SPM module, design AI and automation solutions that create efficiency... ...inquiries to the Global Call Center (GCC) at USTalentCICInbox@...Temporary workWork at officeRemote workWork from homeVisa sponsorship$180k - $210k
...work look like for me? We’re seeking a visionary Director of Software Portfolio Strategy to shape the future of our software business... ...Incorporating emerging technologies, like generative AI or AI agents, to improve and automate customer workflows. Experience in hybrid cloud...Local areaHome officeFlexible hours- ...have joined together to manufacture the AI and data center infrastructure at the edge. We believe unifying software, intelligent automation, and data is the answer to delivering quality... ..., reports to the Site Operations Director, and serves as the link between the production...Shift work
- ...Technical Lead for FlashBlade//EXA to define the end-to-end performance narrative for our exascale disaggregated storage, built for AI factories. You will bridge storage performance engineering, benchmark architecture, and competitive analysis to position EXA against...
$163.6k - $221.3k
...advertisers plan media through AI-powered conversational... ...media planners build and optimize strategies through natural dialogue, shortening... ...day in the life Your focus centers on advancing media planning... ...applying in isn’t listed, please contact your Recruiting Partner....WorldwideFlexible hours$140k - $250k
...digital and process transformation, and automation enablement services to adapt to the rapidly... ...an integrated program roadmap spanning strategy, transformation, implementation, and... ...during our recruitment process, please contact us at ****@*****.*** Please...Work at officeLocal areaRemote workFlexible hours- ...Job Title: Director of Talent Operations, Strategy & Automation Job Type: Full-time Location: Remote The Role We’re looking for a Director of Talent... ...onboarding, subscriptions, and workflows across AI training deployments. Required Skills Automation...Remote jobFull time
$122.72k - $184.08k
...role responsible for developing and administering our Epic Factory AI Program and other cross-application Strategic Initiatives under... .... Assists in business relationship management, business strategy and planning, portfolio/demand management as needed. Maintains...Daily paidFull timeTemporary workPart timeWork at officeRemote workRelocationMonday to FridayFlexible hoursShift work- RCS Worldwide recrute un Directeur de l'Activation de l'IA pour piloter notre vision IA et intégrer des fonctionnalités innovantes dans nos produits SaaS et sur site. En collaboration avec la gestion de produits, l'ingénierie, la réussite client et les ventes, vous ...Worldwide
- SiriusXM is seeking a Director of Planning & Portfolio Management to lead the enterprise Planning & Portfolio team. You will translate portfolio... ...C-suite. You will mature governance toward scalable systems, AI-enabled insights, and standardized processes while coaching a...
- ...complete this application due to a disability, contact this employer to ask for an accommodation... ...-generation technologies in robotics, automation, aerospace, transportation, defense, and... ...materials are the foundation of physical AI—the convergence of computation, movement,...Permanent employmentFull timeTemporary work
- ...Vertex Pharmaceuticals LLC is seeking a Senior Director, ICX Data, Analytics & AI to lead the intelligence engine behind Vertex's integrated customer... ..., high-impact solutions. The role drives ICX data strategy, governance, and Responsible AI, builds a high-performing...
- ...Snap Inc. is seeking a Lead, Strategy & Operations to own the support content program across the Snapchat Help Center, in-app surfaces, and support chatbots. You will define roadmaps, manage operating rhythms, and ensure high quality, scalable experiences for Snapchatter...
- Polygraf, based in Austin, TX, seeks a Product Manager to own the vision, strategy, and roadmap for AI-driven solutions that process audio, images, video, text and more. You will work with engineers, data scientists, designers and researchers to shape innovative products...
$181.9k - $246.1k
...WHAT YOU WILL DO Senior Group Manager, AI Strategy is responsible for executing the... ...business priorities into scalable AI products, automation, and measurable value. Establish the... ...an enterprise AI product community and center-of-excellence capability that provides reference...Temporary workLocal area- ...York City seeks a Senior Manager of Product Management to lead AI enablement within the Global Payment Network. You will own the end... ...centralized Knowledge Base. We expect experience translating strategy into consumer digital products, knowledge management systems,...
$142.3k - $195.7k
...experiences.The Associate Director, Software Engineering (... ...platforms, AI application performance... ...Performance Engineering Strategy and LeadershipLead execution... ...measurable, and increasingly automated performance validation... ...practices or centers of excellence.Experience...Full timeTemporary workApprenticeshipWork at officeRemote workWork from homeHome office- ...About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer...Fixed term contractRemote workWorldwideShift work
- ...modernization and mission success across Army programs through AI-Powered Process Automation.****Location:** McLean, VA | **Work Model:** On-site (5... ...of **50+ resources**, driving program growth, account strategy, and solution delivery. If you are looking to combine...Contract workWork experience placementFlexible hours
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