Administrative Assistant

Job Description

Job Description

Administrative Assistant at The Learning Experience will assist with the marketing, financial and operational performance of the school. They have an ability to apply their business acumen to customer engagement and leading people, ultimately creating an environment where others can thrive.

Role Responsibilities under the direction of the Center Director, Educational Director, Business Manager and Owners:

BUSINESS OPERATIONS AND PEOPLE LEADERSHIP

Assist in the following:

• Driving financial performance and productivity for all operational aspects of the center
• Ensures teachers are supported
• Managing center inventory- office supplies, food, curriculum, staff recognition items, etc. 
• Managing all vendor relationships- organizes facilities maintenance and technology support                                                                                                                                                                             

CUSTOMER ENGAGEMENT

Assist in the following:

• Executing marketing brand campaigns within the center and implements local marketing activities
• Effectively using social media channels for parent engagement and retention
• Nurturing leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
• Leading tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
• Has a strong understanding of the childcare offerings within the community
• Maintaining the lead tracking portal and customer database
• Coordinating the registration process while maintaining customer information in center systems
• Families Communications

Qualifications:

• Minimum of 2+ years of experience in a customer-facing sales setting
• Ability to use data to understand the business and make decisions
• Team orientation and great communication skills
• Bachelor’s degree preferred