Front Desk Agent

Front Desk AgentJoin our hotel team and help create a welcoming experience for every guest from check-in to check-out. We're looking for a friendly, dependable, and professional Front Desk Agent who enjoys working with people in a fast-paced hospitality environment.ResponsibilitiesGreet and assist hotel guests with a positive attitudeHandle check-ins, check-outs, and reservationsAnswer phone calls and respond to guest questionsAssist with guest requests and resolve concerns professionallyProcess payments and maintain accurate recordsCommunicate with housekeeping and other departments to ensure smooth operationsRespond promptly to guest requests, complaints or emergenciesQualificationsStrong customer service and communication skillsAbility to multitask and stay organizedComfortable using computers and hotel systemsReliable, punctual, and team-orientedPrevious hotel or customer service experience preferred, but willing to train the right candidateWhat We OfferCompetitive payFlexible schedulingSupportive team environmentOpportunities for growth within hospitalityPaid time off and holidaysEmployee discounts on hotel staysDental, vision and life insurance (for eligible employees)Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.