Event Sales Manager

Description Responsibilities Client Relationship Management: Build and maintain strong relationships with clients and event planners. Market Analysis: Conduct market research to identify new social business opportunities and stay ahead of industry trends. Collaboration: Work closely with the resort management team to create promotional materials and campaigns that enhance the resort's visibility. Event Coordination: Collaborate with the events staff to promote and book weddings, parties, and group events, ensuring a seamless client experience. Sales Reporting: Monitor and analyze sales performance metrics, preparing regular reports for upper management. Interacting and serving as the primary point of contact for clients, caterers, vendors, and guests to ensure excellent and high-quality guest experiences. Maintain a welcoming environment and demeanor while servicing in person, on the phone, or via email. Responding to emails in a timely manner – no later than 24 hours. Maintaining office and venue aesthetics when hosting tours or appointments. Creating and distributing event information (final guest count, signed vendor guidelines, final timeline, final menu, etc.) to respective staff and departments to ensure a successful event. Oversee event set-up per the client's specifications including setting up their personal decorative items. Ensures total compliance with the contracts, rules, and local regulations. Assisting and supporting with Events Team , such as but not limited to: overseeing vendor set-up and assisting with events. Coordinating with vendors before and on the day of the wedding to ensure that the event runs smoothly, and the timeline is followed to guarantee client satisfaction. Perform other duties as assigned by Director of Sales and Marketing Attend Team meetings at any venue as needed. Dress Attire: Business casual – no blue jeans or sneakers, no bare shoulders, blazer required for all appointments/tours. See employee handbook for details. Requirements Be able to manage multiple short-term and long-term priorities in an effective and organized manner in the execution of successful events. Be dependable, able to work independently as well as in a team environment. Be flexible in new changes and protocols set in place by the company. Have a positive attitude as well as reflecting a "team" mentality. Self-motivated, professional and is able to manage a high volume of clients and follow up with proficient multi-tasking skills. Can be a quick thinker and problem solver. Build strong and positive relationships with clients and vendors. Strong communication and negotiation skills, with the ability to engage and influence a diverse clientele. Ability to work independently and as part of a team, demonstrating leadership and initiative. Flexible schedule, with availability for evening, weekend, and holiday events as needed. Qualifications Bachelor's degree in Business, Marketing, Hospitality Management, or a related field preferred. Minimum of 2 years of sales or event experience in the hospitality industry. Hospitality experience preferred Resort experience preferred #J-18808-Ljbffr