Principal Account Executive

Healthcare Account Executive

Hyland is looking for a driven and relationship-focused Senior Account Executive to join our growing sales team. In this role, you'll be responsible for developing and maintaining meaningful relationships with new and existing customers and partners, with a clear focus on consistently meeting and exceeding sales goals. You'll combine strategic account planning with a trusted advisor approach identifying opportunities, navigating complex sales cycles, and collaborating cross-functionally to close deals that create real value for our customers. If you're a self-motivated sales professional who thrives on building relationships and driving results, we'd love to connect.

Your Role Responsibilities? Here's What You'll Do.

• Develop and execute a comprehensive sales plan to meet or exceed quota; identify and prioritize opportunities across moderate-to-high impact existing and potential customers or partners, and maintain accurate, real-time sales forecasting.
• Proactively build and expand relationships with customers, prospects, and partners; operate as a trusted advisor, develop a strong network across organizations, and research target customers to understand their technical and business needs.
• Partner with Sales Solution Engineers to develop and deliver compelling software demonstrations; engage internal specialists and support resources to advance opportunities through the sales cycle.
• Manage all customer account activity in the CRM; determine the viability of RFP requests and directly influence the development of winning, well-crafted responses.
• Develop the closing plan for accounts; engage internal leadership to lead negotiations and contracting, ensuring deals are closed on time and as forecasted; attend and actively contribute to trade shows and marketing events.
• Share best practice knowledge and contribute to the overall growth of the sales team; provide guidance and mentorship to fellow team members while maintaining a comprehensive understanding of market trends and expansion opportunities.

Technology Tools

• CRM & Opportunity Management Platforms (e.g., Salesforce)
• Microsoft Windows & Office Suite
• RFP & Proposal Management Tools
• Sales Forecasting & Account Planning Tools
• Collaboration & Communication Platforms

Role Essentials

• Bachelor's degree or equivalent experience, with demonstrated year-over-year sales generation success and significant experience as an Account Manager; strong knowledge and expertise in sales or relevant industry or technology solutions.
• Proficient in opportunity management, account planning tools, and CRM platforms; Microsoft Windows and Office proficient.
• Experience selling into the healthcare sector
• Strong ability to establish rapport, gain trust, and achieve consensus across multiple departments and leadership levels; excellent negotiating and influencing skills.
• Excellent oral and written communication skills that demonstrate a professional demeanor and the ability to interact with discretion and tact; highly organized and experienced at successfully multi-tasking.
• Self-motivated with the ability to manage work independently to completion; excellent collaboration skills applied within teams and across functions; up to 50% travel time required.

What We'd Like to See

• Experience managing complex, enterprise-level sales cycles with multiple stakeholders across technical and executive levels.
• Proven ability to develop and execute strategic account plans that drive measurable revenue growth and long-term customer relationships.
• Experience mentoring or coaching fellow sales team members, sharing best practices to elevate overall team performance.
• Familiarity with RFP processes and the ability to lead cross-functional teams in developing compelling, competitive proposal responses.
• Track record of successfully engaging in trade shows, industry events, and customer marketing activities to expand pipeline and brand presence.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.