Student Associate
$13 per hourThe University of Texas at Austin Students
Student Associate
We are seeking a motivated Student Associate to provide part-time technical and administrative support to the Center's Information Technology team. This position offers hands-on experience supporting a research environment through computer setup and maintenance, user support, technology troubleshooting, documentation, and other IT-related projects. The ideal candidate is customer service-oriented, organized, eager to learn new technologies, and able to work collaboratively with faculty, staff, and students.
Responsibilities
- Provide first-level technical support to PRC faculty, staff, and students, escalating issues to IT staff as needed.
- Assist with the setup, deployment, and maintenance of computers, printers, and other technology equipment.
- Help install, configure, and update software applications and operating systems.
- Maintain inventory of computer equipment, peripherals, and IT supplies.
- Assist with user account management, password resets, and basic technology troubleshooting.
- Support conference room technology, audiovisual equipment, and virtual meeting setups.
- Document IT procedures, update technical guides, and maintain knowledge base resources.
- Assist with routine maintenance, equipment replacements, and office technology projects.
- Provide support for website updates and other technology-related administrative tasks as assigned.
- Perform other technology and administrative support duties to assist the PRC IT team.
Required Qualifications
- Proficiency with Microsoft Office Suite and Google Workspace
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Experience with software applications, including web and content management systems.
- Experience with computer hardware set up.
- Experience with AV set up.
- Student required to be enrolled in at least 6 hours in long semesters.
Salary Range
$13 an hour
Working Conditions
- TYPICAL OFFICE ENVIRONMENT
Required Materials
- Resume/CV
- Letter of interest
- Work-study award letter (if applicable)
Vacancy posted 2 days ago
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