Manager Commercial AI & Advanced Analytics

Job Function Data Analytics & Computational Sciences Job Sub Function Data Science Job Category People Leader All Job Posting Locations Horsham, Pennsylvania, United States of America At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Description Manager, Commercial AI & Advanced Analytics – supporting the commercial organization’s Customer AI Product Strategy (CAPS) group in Horsham, PA. Purpose The Manager, Commercial AI & Advanced Analytics is responsible for driving commercial AI capabilities for our Immunology commercial franchise, focusing on modernizing how we engage customers through AI‑powered analytics & insights, generative AI, intelligent agents, and connected omnichannel execution. This leader will create scalable, governed AI solutions that solve complex unmet needs for customers, improve field and marketing effectiveness, influence senior‑level decision‑making, uncover revenue and share growth opportunities, and advance our commercial model. The ideal candidate can translate business needs into practical AI‑enabled capabilities and has experience working across commercial, technology, data science, digital, compliance, and vendor teams to move ideas from concept to measurable business impact. You Will Be Responsible For Develop, influence, and scale commercial AI capabilities that improve customer engagement, field effectiveness, and omnichannel execution across the franchise. Lead day‑to‑day partnerships with sales leadership, brand teams, digital, customer engagement, technology, data science, and other commercial stakeholders to identify high‑value AI use cases and drive adoption. Act as an internal commercial AI consultant, proactively translating business priorities into practical AI, machine learning, generative AI, and agentic solutions. Drive the evolution of customer engagement capabilities, including next best actions, trigger‑based engagement, field‑facing AI assistants, generative AI workflows, and agent‑enabled orchestration across channels. Partner with internal and external teams to ensure AI solutions are grounded in trusted data, approved content, appropriate governance, privacy, compliance, and measurable business outcomes. Manage prioritization, roadmap planning, budget inputs, and delivery execution for commercial AI initiatives, balancing speed, value, risk, and scalability. Develop clear stories, business cases, and performance readouts that help stakeholders understand how AI capabilities improve customer experience, field execution, and commercial performance. Education A minimum of a Bachelor’s Degree is required; an advanced degree in a field such as Data Science, Statistics, Computer Science, Operations Research, or Econometrics is preferred. Qualifications / Requirements Minimum of a Bachelor’s Degree. Advanced degree in Data Science, Statistics, Computer Science, Operations Research, or Econometrics preferred. Experience And Skills A minimum of 5 years of relevant business experience in marketing, finance, analytics, management consulting, or related field is required. Ability to translate business questions into AI‑enabled solutions, including analytics, machine learning, generative AI, and agentic workflows, and interpret outcomes into meaningful business insights and actionable recommendations. Knowledge of applied AI and analytics concepts, including model evaluation, measurement design, experimentation, optimization, and responsible use of AI in real‑world business settings. Working knowledge of machine learning, generative AI, large language models, agents, and their real‑world advantages, limitations, and governance considerations. Working knowledge of pharma and specialty pharmacy data sources (including IQVIA, Symphony Health, Truven/Optum). Experience building or enabling customer engagement capabilities such as next best action, AI‑assisted field planning, trigger‑based recommendations, omnichannel orchestration, or digital engagement optimization is preferred. Excellent communication skills (written and presentation). Strong project management skills and ability to manage multiple projects simultaneously. Ability to organize, integrate, and analyze large data sources and draw cohesive conclusions. Ability to influence all levels of the organization and engage across a broad range of business partners and functions. A minimum of 2 years of Pharmaceutical experience is preferred. Other This position is based in Horsham, PA and may infrequently require travel to our Titusville, NJ office. Preferred Skills Advanced Analytics, Compliance Management, Critical Thinking, Data Analysis, Data Privacy Standards, Data Quality, Data Reporting, Data Savvy, Data Science, Data Visualization, Developing Others, Digital Fluency, Give Feedback, Inclusive Leadership, Leadership, Proactive Behavior, Resource Allocation, Strategic Thinking, Team Management Base Pay Range USD $117,000 to $201,250. Pay Transparency Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following company‑sponsored employee benefit programs: medical, dental, vision, life insurance, short‑ and long‑term disability, business accident insurance, and group legal insurance. Employees are eligible to participate in the company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the company’s long‑term incentive program. Time‑off benefits include vacation (120 hours per calendar year), sick time (40 hours per calendar year), holiday pay (including floating holidays – 13 days per calendar year), personal and family time (up to 40 hours per calendar year), parental leave (480 hours within one year of the birth/adoption/foster care of a child), condolence leave (30 days for an immediate family member; 5 days for an extended family member), caregiver leave (10 days), volunteer leave (4 days), and military spouse time‑off (80 hours). Additional information can be found at Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource. #J-18808-Ljbffr Johnson & Johnson Innovative Medicine