Customer Service Representative JO#26-00040
$18.5 - $19 per hourVertex Global Solutions, Inc.
Hiring Now: Customer Service Representative
We are seeking an experienced Customer Service Representative to support our Transportation and Operations teams in a fast-paced call center environment.
Schedule:
- 3:00 PM shift
- Weekends required (included in 5-day workweek)
- Two days off during the week Weekend availability is mandatory
Pay: $18.50 $19.00/hr + excellent benefits
Requirements:
- Minimum 2 years call center / dispatch / high-volume customer service experience
- Experience handling 100200 calls per day
- Strong computer and data entry skills
- Excellent communication and problem-solving skills
- Able to work onsite in the Bronx
- Bilingual (English/Spanish) a plus
- High school diploma or equivalent
Responsibilities:
- Answer high-volume inbound calls
- Enter and update customer data accurately
- Provide support and resolve customer issues per company policy
Full-time, onsite position. Only candidates meeting all requirements will be considered.
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