Operations Manager - MEP

Job Title

Oversee and manage company operations and project activities through subordinate supervisors. Implement plans and policies to achieve overall corporate objectives and maximize operating results. Responsible for business development, timely project performance, and meeting quality/specification requirements.

Essential Duties and Responsibilities

Assist in the development & implementation of annual department business plan & budget. Provide advice, guidance, & direction to subordinate executives & managers towards their professional development. Plan, staff, supervise, & coordinate subcontractors, suppliers, architects, clients, engineers, project managers, superintendents, and QC personnel on assigned projects to ensure a cohesive operational unit. Participate in client/contractor negotiations and buy-out for projects. Direct/manage department's activities including accounting, business development, contract payments, and client/contractor relationships by maintaining a high level of credibility with clients, contractors, sub-contractors, and suppliers. Visit project sites to monitor progress, maintain relationships, and verify quality, safety, and customer satisfaction. Assist subordinate supervisors with problem-solving as required. Attend pre-bid conferences, subcontractor awards conferences, and other meetings related to project initiation and administration. Manage financial control & review of ongoing projects. Analyze project progress & review monthly projections. Maintain & enforce strict quality level of product. Approve/sign contracts, purchase orders, & change orders per company policy limits. Conducts actions in a professional and unbiased manner. Complies with all company and site policies and best practice standards. Continuously develops proficiency and understanding in the role. Maintains a professional appearance and workspace. Participates in and complies with all company safety and quality programs and procedures and promotes the company safety culture and safety awareness throughout the company, projects, or office. Utilizes relevant company technology to support all assigned responsibilities. Maintains a valid driver's license and satisfactory driving record which, per Company's vehicle policy, allows operation of a company vehicle. Exercise initiative or, as directed, perform additional duties to meet the needs of the organization.

Financial Leadership

Owns comprehensive financial responsibility (e.g., financial plans, budgets, forecasts) for an entire work program to minimize risk and variance, and to maximize contributions to company revenue and margin. Directs and oversees financial management across one or more levels of employees to optimize financial results for the work program. Reviews and assesses financial data, reports, and records. Ensures employee compliance with related procedures to ensure effective and efficient operations. Creates and communicates financial targets and goals in order to accomplish broader financial objectives. Proactively monitors and interprets ongoing financial performance and responds strategically. Assesses and mitigates financial risks. Translates broad corporate financial plans, targets and KSIs into plans and targets specific for the work program. Contributes to corporate planning, budgeting, and issue resolution. Develops business plans and makes operational decisions in light of broader financial goals and constraints.

Leading Others

Inspires and facilitates an environment of effective communication, teamwork, and recognition throughout the work program. Models and establishes a culture of safety, quality, productivity, performance, and alignment with company values. Resolves complex and sensitive issues, coaching others towards effective problem solving, continuous improvement and problem prevention. Communicates vision and strategy, articulating the relationship between corporate plans and the goals and performance of the work program and individual employees. Leads and inspires team performance and productivity in alignment with broader work program and corporate goals and plans. Oversees both short-term and long-range operational planning and resource management through one or more levels of direct reports to optimize productivity and results that are aligned with corporate strategy and objectives. Develops and implements a range of talent management strategies and activities across the work program, such as evaluating and managing performance, building bench strength, providing formal and informal feedback, recruiting and staffing, employee learning and development, addressing complex employee relations risks and issues, workforce planning and compensation management, etc. Coaches' direct reports on a variety of management and HR processes in order to develop effective managers. Provides feedback and coaching to support team and individual employee performance, learning and career development. Serves as a change agent by supporting corporate and work program change initiatives. Develops plans to support corporate change management strategies to lead and manage change within the work program.

Qualifications

Positive, self-motivated professional with good communication and interpersonal skills. Ability to perform work accurately and completely, and in a timely manner. Solid communication skills, verbal and written. Ability to understand and implement best practice standards. Ability to multitask while delivering quality through attention to detail. Excellent organizational skills. Ability to adapt to change and stress in the work environment and manage competing demands while maintaining high performance levels. Ability to be proactive and resourceful when issues arise. Ability to follow-up on inquiries in a timely manner. Ability to prioritize multiple projects. Proficiency in MS Office Suite, specifically Word, Excel, and Outlook. Ability to build relationships with team members and clients. Ability to learn and use a variety of company-related software, tools, and systems necessary to meet business needs. Ability to quickly and effectively solve complex problems. Ability to provide mentorship to less experienced team members. Ability to manage a team. Ability to provide performance management feedback and complete evaluations. Ability to manage budgets, maximize profitability and generate future work through building relationships.

Education

Bachelor's degree from 4-year college/university or equivalent experience.

Experience

10 years or more of related work experience preferred.

Physical Demands and Working Environment

May require periods of overnight travel. Normal office environment. Periods of time walking on construction sites. Must be able to lift up to 25 pounds. Frequent activity: sitting, viewing, and typing on computer screen. Occasional activity: standing, walking, bending, reaching above shoulder, climbing, and balancing, stooping, kneeling, crouching, and/or crawling. At times will be required to use a ladder and work at tall heights (i.e., roof top, access ladders, scissor-lift, scaffolding). Safety-sensitive position that requires extreme focus and attention to safety hazards and safety protocols.