Risk Manager

Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow. Join Metro’s Office of Risk, Readiness, & Resilience (R3) as a Risk Manager and play a central role in strengthening how Metro identifies, evaluates, manages, and responds to risk across the organization. In this position, you’ll have the opportunity to lead a high-impact, agency-wide program, focused on enterprise risk management, insurance and claims administration, occupational health and safety oversight, and risk-informed decision-making. Working across departments and with external partners, the Risk Manager helps strengthen risk management practices, improve consistency, and support informed decision-making across the organization. Success in this role requires building strong relationships with departments, facilities, and operational staff to understand risks, support problem-solving, and advance a more coordinated and mature approach to risk management across Metro. This role combines program leadership, strategic planning, consultation, and staff supervision to support organizational resilience and continuous improvement. As the Risk Manager you will Lead Metro’s risk management program, including enterprise risk management, insurance and claims administration, and occupational health and safety oversight. Manage program budgets, contracts, work plans, and operational priorities. Supervise risk management staff and provide coaching, direction, and performance management. Build partnerships with departments, facilities, and operational staff to improve risk awareness, support problem-solving, strengthen risk management practices, and advance organizational resilience. Oversee insurance, claims, and risk financing activities in coordination with insurers, brokers, legal counsel, and departments. Provide consultation, guidance, and support to departments on risk identification, mitigation, insurance, and loss prevention strategies. Develop and implement risk management policies, standards, and continuous improvement initiatives. Coordinate enterprise risk management activities and help develop Metro’s enterprise approach to identifying, assessing, and managing risk. Lead risk assessments, incident trend analysis, and loss prevention initiatives. Attributes for success Knowledge of risk management practices, including enterprise risk management, occupational health and safety, insurance, claims administration, and compliance. Ability to build strong working relationships and collaborate effectively, using a people-focused and service-oriented approach. Skill in turning big-picture strategies into practical actions that can be implemented in real situations. Experience leading, supervising, or supporting staff and teams, including coaching and helping others grow in their roles. Ability to handle multiple priorities and work with different stakeholders, staying flexible and effective in complex situations. Good judgment and decision-making skills, especially when information is limited or situations are changing quickly. Ability to lead through influence, collaboration, and consultation. Maintains confidentiality and handles sensitive information with professionalism. DIVERSITY AND INCLUSION At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community. Learn more about how Metro is advancing diversity. TO QUALIFY We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant. Minimum qualifications Bachelor’s degree in the assigned program area or related field (examples could be Risk Management, Public Administration, Organizational Leadership) Three (3) years leading or supervising people, Two (2) years project management experience in a similar role or area of responsibility, Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities. Required Be able to successfully complete a background check at time of hire. Work Environment and schedule This position will be required to work primarily on-site/in-person. Regular hours are Monday - Friday, with occasional evening, weekend, or holidays, as needs arise. While eligible for hybrid telework, successful performance in this role requires regular on-site engagement across Metro facilities and operations to build relationships, understand operational risks, and support effective risk management practices. Limited telework will be available and will be scheduled in accordance with business needs. Hybrid Telework This position is designated as “hybrid telework.” You will be required to work onsite and at times have the option to work away from your assigned work location. The specific schedule and balance of onsite and telework will be discussed with the hiring manager at the time of offer. Employees must reside in Oregon or Washington to work at Metro. Please note, the designation of hybrid telework may be subject to change at a future time. Like to have qualifications You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position. Experience working in local, regional, state, or federal government Professional certifications related to risk management If interested in this opportunity and would like to submit an application or read more, visit our website at #J-18808-Ljbffr