IT Manager

IT Manager

About Us At Gooseneck Implement, our purpose is to enable our employees and customers to lead a fulfilling life. Rooted in our core values of Genuine Passion and Genuine Gratitude, we operate with integrity, accountability, and resolve. As a trusted partner in the Ag equipment industry, we create an optimal business environment, ensuring success for our employees and customers.

About the Position
Department: IT
Reports to: Chief Technology Officer
Supervises: IT Specialist & Data Solutions Developer


Purpose The IT Manager oversees and coordinates all technology-related efforts within the company, ensuring efficient and effective utilization of technology resources. They are responsible for coordinating product/service selection, setup, support, communications, and data protection to assist employees in completing their work efficiently. The IT Manager ensures the availability of up-to-date hardware and software applications while providing proper training to employees in their usage. Additionally, they play a crucial role in establishing and maintaining robust cybersecurity measures to protect the company's digital assets.

Responsibilities

• Maintains IT asset information to ensure appropriate lifecycle management.
• Coordinates purchasing new technology solutions including computers, servers, cell phones, software, etc.
• Develops and enforces policies to allow for the most cost-effective use of existing solutions.
• Maintains knowledge of current technology and stays abreast of new technological advancements to provide cost effective solutions for the company.
• Maintains administration of all user IDs and passwords, grants clearance to systems and applications
• Safeguards dealership technology systems through items such as acceptable use, password, and network access policies
• Develop strategy for IT Security infrastructure to ensure compliance with industry best practices and standards, including ongoing security assessment and response, identity and authentication services, patch management, timely back-ups, firewalls, intrusion detection systems, encryption tools, and other security technologies.
• Assess the criticality of identified vulnerabilities within the Gooseneck environment and guide the remediation of these vulnerabilities to meet compliance and maintain a secure environment.
• Installs all software, vendor, and pricing updates on all systems and coordinates the installation and set-up of all new equipment.
• Conduct cybersecurity awareness training for all employees to promote a culture of security-conscious behavior and ensuring that employees understand their roles and responsibilities in maintaining information security.
• Provides IT support to employees in all locations by prioritizing, troubleshooting and resolving problems quickly.

• Escalates technology installation and support issues to appropriate dealership, partner, and vendor personnel as appropriate.
• Maintains staff by recruiting, selecting, orienting, and training employees; maintain a safe and secure work environment; developing personal growth opportunities.

Experience, Education, Skills, and Knowledge

• Strong communication skills with ability to train others in technology solutions.
• Experience with Cisco routers, servers, firewalls, and network technology.
• Strong knowledge and experience with Azure & AWS and relevant cloud technologies.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be physically able to perform minor lifting of equipment, climbing or crawling to install equipment and run cables and occasionally long periods of time sitting at a workstation.
• Must be willing to travel to company locations.
• Familiar with John Deere and competitive products desired
• Bachelor’s degree in computer science, Information Systems, or a related field is required.
• Relevant certifications such as CISSP, CISM, Azure, AWS, or OSCP (Certified Security or networking specialty are highly desirable).

Pre-Employment Requirements: Gooseneck Implement is committed to providing a safe and productive work environment. Candidates must be able to pass pre-employment screenings including drug screen, background check and MVR review. This position requires the employee to be insurable as it requires travel to all Gooseneck locations.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.