Business Development Manager

Business Development Manager

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this Business Development Manager opportunity in Charlotte, NC. Candidates must live in or around Charlotte, NC / Charlotte, NC Metro Area.

The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:

New Business Acquisition

• Own all aspects of prospecting and lead generation within the assigned territory
• Build and manage a robust pipeline of opportunities, converting leads into new accounts
• Deliver compelling sales presentations and product demonstrations to showcase NDX's value proposition
• Close new business deals to meet or exceed revenue targets

Customer Engagement

• Spend the majority of time in the field, visiting prospects and customers daily
• Develop and maintain strong relationships with dental professionals, including dentists, office staff, and other decision-makers
• Conduct discovery conversations to identify customer needs and align NDX's services as the ideal solution

Collaboration & Onboarding

• Work closely with NDX labs to ensure a first-rate onboarding experience for new customers
• Coordinate with internal teams to facilitate smooth account setup, communication, and service delivery
• Serve as a bridge between new customers and labs to ensure a successful transition and long-term partnership

Territory Management

• Develop and execute a strategic territory plan to maximize new business growth
• Track and report sales activities, pipeline metrics, and performance against goals
• Stay informed on industry trends, competitor activities, and market opportunities

Skills and Abilities Required:

• Relentless drive, grit, and determination to win new customers and grow revenue
• Excellent interpersonal and communication skills, with the ability to build trust and rapport quickly
• Past experience tracking customer opportunities in a CRM, preferably Salesforce.com
• Strategic thinker with strong problem-solving and negotiation skills
• Highly motivated, self-sufficient, and comfortable working in a fast-paced, target-driven environment
• Collaborative mindset with a focus on delivering exceptional customer experiences

Minimum Education and Experience that May be Required:

• Required: High School Diploma or equivalent
• Preferred: Bachelor's Degree or equivalent experience
• Demonstrated ability to independently manage a territory, prioritize activities, and drive results

Hazardous Materials or Equipment Used:

• Office Equipment
• Small machinery; Sharp hand-held tools such as a bard parker, buffalo knife, etc.
• Blood borne pathogens
• Chemicals

Physical Requirements:

• Regularly required to sit, stand, walk, and/or reach
• Exhibit fine motor skills and/or perform repetitive motions
• Read and interpret prescriptions and other required documentation
• Ability to effectively communicate technical information

Education:

Required: High School or Equivalent or better.

Preferred: Bachelors or better.

Licenses & Certifications:

Required: Valid Driver License

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.