Associate Technical Support Engineer
$19 - $25 per hourManpowerGroup Global, Inc.
Job Title: Field Service Technician (Printers) Location: Boston, MA Pay Range: $19 - $25 per hour What's the Job? Apply growing technical knowledge to operate specific technology areas such as server administration, technical security management, or performance management. Resolve routine in-scope technical incidents independently to ensure minimal disruption for customers. Collaborate with team members to troubleshoot and resolve more complex technical issues. Utilize HP solutions to meet customer needs within your area of technical responsibility. Participate in customer expectation management and escalation processes to maintain high service standards. What's Needed? Possession of a Bachelor's degree or an Associate degree in a technical field, with 3-5 years of relevant experience preferred. Basic knowledge of HP products and service offerings. Effective communication skills suitable for technical and management audiences. Strong problem-solving abilities, including proactive, reactive, and creative approaches based on established procedures. Conceptual understanding of IT environments and technical principles. #J-18808-Ljbffr
Vacancy posted 3 days ago
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