Inside Sales Specialist

Inside Sales Specialist

Location: Auburn Hills, MI (On-site)

Launch & Grow Your Sales Career

Are you motivated by building relationships, solving problems, and driving sales success? As an Inside Sales Specialist, you'll be at the center of customer engagementsupporting key accounts, managing orders, and partnering with sales teams to deliver outstanding service and results.

This role is perfect for someone looking to grow a long-term career in sales, account management, or business operations while gaining exposure to cross-functional teams and impactful projects.

What You'll Do

Customer & Account Management

• Build and maintain strong relationships with customers and Territory Sales Managers
• Serve as a key point of contact for customer inquiries, order updates, and issue resolution
• Deliver a high level of service that drives customer satisfaction and repeat business

Sales Support & Order Management

• Manage the full sales order lifecycle, including entry, processing, updates, and tracking
• Provide product information, pricing support, and order details to customers and sales teams
• Ensure accuracy and timeliness of all orders to meet delivery commitments

Problem Solving & Issue Resolution

• Identify and troubleshoot customer concerns quickly and effectively
• Proactively anticipate challenges and implement solutions to improve service levels
• Communicate clearly with customers and internal teams to ensure smooth resolution

Collaboration & Process Improvement

• Partner closely with sales, operations, and supply chain teams to support account success
• Identify opportunities to streamline processes and improve the customer experience
• Contribute to projects that enhance efficiency across the sales and fulfillment cycle

Performance & Reporting

• Maintain accurate records of customer interactions in CRM systems
• Monitor service metrics, customer feedback, and KPIs to ensure performance goals are met
• Support reporting and data analysis to help drive business decisions

What You Bring

Required Skills & Experience

• Customer service or sales support experience in a professional setting
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Strong communication skills (written and verbal)
• Excellent problem-solving and organizational abilities
• High attention to detail, especially with order accuracy
• Experience with CRM and ERP systems
• Proficiency in Microsoft Office (especially Excel)

Preferred Qualifications

• Bachelor's degree
• Experience with Salesforce CRM and/or INFOR M3 ERP
• Background in inside sales, account management, or order processing
• Strong analytical skills with the ability to interpret data and recommend solutions

Work Environment

This position is based in a modern corporate office in Auburn Hills, MI, featuring a collaborative, fast-paced environment. You'll have access to the tools and technology needed to succeed, along with strong team support and leadership guidance.

Ready to Take the Next Step?

If you're driven, detail-oriented, and eager to build a career in sales and account management, we'd love to connect with you.

Apply today and grow your career with us.

Job Type & Location: This is a Contract to Hire position based out of Auburn Hills, MI.

Pay and Benefits: The pay range for this position is $26.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Auburn Hills, MI.

Application Deadline: This position is anticipated to close on Jun 13, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.